Angela Patel
Pooler,GA
Summary
Dynamic Chief Operating Officer with expertise in operations management, financial oversight, and process improvement. Proven track record of enhancing service delivery and streamlining operations to drive growth.
Overview
11
11
years of professional experience
Work History
Chief Operating Officer
Venture Management Group
12.2021 - Current
- Developed strategic business plans to drive growth and profitability.
- Managed operational workflows, ensuring efficiency and quality standards.
- Oversaw budgeting processes, aligning financial goals with company objectives.
- Built and maintained relationships with clients to enhance service delivery.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
Assistant Property Manager
Greystar Property Management
06.2020 - 12.2021
- Coordinated tenant communications to ensure prompt responses and high satisfaction levels.
- Assisted in lease administration and renewal processes, maintaining accurate documentation and compliance.
- Supported property marketing efforts through social media engagement and open house events.
- Streamlined maintenance request procedures, enhancing response times and tenant experience.
- Led initiatives to improve resident retention strategies, resulting in increased community involvement.
- Implemented best practices for inventory management, reducing supply costs across properties.
- Trained new staff on property management software, promoting efficient use of resources and tools.
- Analyzed market trends to support strategic pricing decisions, optimizing rental income potential.
- Followed up on delinquent tenants and coordinated collection procedures.
Sales Manager
Rooms To Go
10.2015 - 05.2020
- Developed and executed sales strategies to achieve revenue goals.
- Oversaw training programs for new sales staff, enhancing team performance.
- Analyzed market trends to identify growth opportunities in targeted segments.
- Fostered relationships with key clients, driving customer satisfaction and loyalty.
- Implemented inventory management practices to optimize product availability.
- Coordinated promotional events, increasing brand visibility and customer engagement.
- Monitored sales metrics, providing insights for continuous improvement initiatives.
- Led cross-functional teams to enhance operational efficiency across departments.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
Education
Associate of Science - Nursing
Santa Fe College
Gainesville, FL07.2017
High School Diploma -
Strawberry Crest High School
Plant City, FL05.2015
Skills
- Operations management
- Cross-functional teamwork
- Strategic planning
- Process improvement
- Executive leadership
- Compliance management
- Contract negotiation
- Performance management
- Human resources management
- Management
- Business forecasting
- General management and administration
- Recruitment and retention
- Change management
- Financial oversight
- Production
- Acquisition integration
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Chief Operating Officer
Venture Management Group
12.2021 - Current
Assistant Property Manager
Greystar Property Management
06.2020 - 12.2021
Sales Manager
Rooms To Go
10.2015 - 05.2020
Associate of Science - Nursing
Santa Fe College
High School Diploma -
Strawberry Crest High School