Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Angela Paulson

Angela Paulson

Manager/Supervisor
Robbinsdale,MN

Summary

Resourceful leader with 16 years of experience in property management, staff supervision, sales, marketing, and administrative work.

History of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Seeking full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

16
16
years of professional experience

Work History

Supervisor of Staffing/Scheduling (SA2/SA3)

MHealth Fairview
Saint Paul, MN
05.2022 - Current
  • Supervise and support two segments that consist of 35+ staffing advisors that process time card adjustment requests and leadership scheduling change requests.
  • Supervisor "on duty" responsibility 2-3 days a week. When in this position I would supervise daily staffing advisors who are responsible for staffing of 11 hospitals. Manage sick calls and procure coverage needs for staffing advisor schedule.
  • Input data in Smart Square and Advanced Scheduler to create updated status reports for quick reference of project progress and deadlines.
  • Verify system information for accuracy and integrity and filled in gaps by conducting research and reaching out to customers or internal personnel.
  • Identify issues, analyzed information and provided solutions to problems.
  • Gather content for and execute department weekly newsletter.

Community Manager (Multi-Site)

Mid Continent Management
New Brighton, MN
05.2014 - 05.2022
  • Increased revenue by 22% in my first year. 11% additional in the second year. Continued turnover and fiscal growth in the 8 years I managed the building. Took on two additional smaller communities and created fiscal growth and oversaw the renovations to both the exterior and interior of both.
  • Worked with maintenance staff, contractors, and vendors to complete timely repairs and enhancements at all 3 communities.
  • Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
  • Streamlined operations by communicating efficiently with regional manager, keeping meticulous records, budget management and internal collaboration.
  • Managed community within established cost constraints.
  • Evaluated property conditions and recommended improvements.
  • Inspected buildings, vacant units and common areas regularly to identify repairs needing immediate attention.
  • Increased office organization by creating filing systems and managing confidential information carefully.
  • Fostered strong relationships with community agencies.
  • Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
  • Assisted in the annual budget planning and adherence throughout the year.

Assistant Community Manager

Goodman Group
New Brighton, MN
12.2012 - 05.2014
  • Worked with maintenance staff to complete timely repairs and enhancements.
  • Increased revenue by 22% in one fiscal year.
  • Received and processed resident payments, and updated system accounts with latest information.
  • Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
  • Met with residents to gather information and develop effective solutions.
  • Increased office organization by creating filing systems and managing confidential information carefully.

Assistant Clinic Administrator

Massage Envy Spa
Minnetonka, MN
08.2011 - 09.2012
  • Supervised the day to day clinic operations.
  • Welcomed and scheduled clinic patients.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Reviewed operational policies and recommended corrective actions to Clinic Administrator.
  • Maintained up-to-date information in electronic medical records software.
  • Communicated with patients, ensuring that medical information was kept private.
  • Educated patients on current promotional offerings and products using persuasive selling tactics.
  • Exceeded monthly sales goals regularly.

Community Manager

Mid Continent Management
St. Cloud, MN
05.2006 - 05.2011
  • Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
  • Worked with maintenance staff to complete timely repairs and enhancements.
  • Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
  • Inspected buildings, vacant units and common areas regularly to identify repairs needing immediate attention.
  • Evaluated property conditions and recommended improvements.
  • Increased office organization by creating filing systems and managing confidential information carefully.

Education

Bachelor of Science - Studio Arts

University of Northwestern - St. Paul
Saint Paul, MN

Skills

  • Report Preparation and Analysis
  • Payroll Administration
  • Office Management
  • Statistical Analysis
  • Construction Project Oversight
  • Daily Operations Management
  • Interior Renovations
  • Yardi/Rent Manager/Kronos
  • Outlook/Teams/Publisher
  • Team Management
  • Maintenance Oversight
  • Photography and advertisement development
  • Floorplan design and social media engagement
  • Maintenance and Repair Management
  • Office Supplies and Inventory

Accomplishments

    Four time nominee of the MADACS AWARD and two time winner for Manager of the Year.

Timeline

Supervisor of Staffing/Scheduling (SA2/SA3)

MHealth Fairview
05.2022 - Current

Community Manager (Multi-Site)

Mid Continent Management
05.2014 - 05.2022

Assistant Community Manager

Goodman Group
12.2012 - 05.2014

Assistant Clinic Administrator

Massage Envy Spa
08.2011 - 09.2012

Community Manager

Mid Continent Management
05.2006 - 05.2011

Bachelor of Science - Studio Arts

University of Northwestern - St. Paul

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Angela PaulsonManager/Supervisor