Angela Pavlowski
Midland,MI
Summary
Results-driven leader with positive attitude and passion for providing high-quality advice and guidance to clients. Proven ability to identify customer needs, resolve conflicts and build strong relationships. Possesses excellent problem-solving, communication and interpersonal skills.
Overview
15
15
years of professional experience
Work History
Senior Human Resource Consulting Advisor
Kelly SETT
2019.01 - Current
- Provide HR consulting information for Organizational leadership, Clients, and, Contingent staff.
- Delivered high-quality solutions for clients through comprehensive research and analysis of industry trends.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance
- Negotiated competitive compensation packages with prospective hires, attracting top talent to organization.
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Developed and implemented onboarding and orientation programs for new employees.
- Coordinated employee training programs to boost skills development and improve overall performance.
- Maintaining and developing new policies that stay in compliance with employee and contract law.
- Keeper of confidential/sensitive information, annual performance evaluations, recognition award programs, and all employee relations
- Administered employee leave requests in accordance with FMLA guidelines, maintaining compliance with regulations while providing necessary accommodations for staff members.
- Enhanced employee satisfaction by implementing streamlined HR policies and procedures.
- Improved communication between management and staff by organizing regular meet and greets and feedback sessions.
Loan Quality Analyst /Promoted to Supervisor of Second Review Team
Chemical Bank/ TCF
2017.01 - 2019.01
- Collaborated with underwriters to ensure accurate risk assessments for new loan applications, contributing to improved credit quality.
- Identified problem areas within loan portfolio, analyzed risks, and suggested appropriate solutions.
- Enhanced customer satisfaction levels with clear communication and timely follow-ups on loan applications..
- Created and revised procedures, checklists, and job aids to reduce errors.
- Assisted in development of training materials for new Loan Specialists, contributing to overall team success.
- Facilitated cross-functional communication among departments, supporting informed decision-making based on sound financial analysis.
- Reduced turnaround time for loan approvals by efficiently managing workload and prioritizing tasks
Home Business Owner/ Operator
Self-employed
2009.01 - 2017.01
- Lead photographer/editor/purchasing/logistics
- Established strong customer relationships through excellent communication and attentive service.
- Prepared bank deposits and handled business sales, returns, and transaction reports.
- Consulted with customers to assess needs and propose optimal solutions.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
Education
Master of Science in Human Resources - Human Resources
05.2024
- 3.97 GPA
BBA - Human Resources
12.2019
High School Diploma -
06.2000
Skills
- Employee Relations
- Client Engagement
- Relationship Building
- Compensation and benefits
- Training and mentoring
- Customer service
- Staff Management
- Corrective Action Planning
- Microsoft Office proficiency
- Recordkeeping
Applications
- Microsoft office
- Excel
- Outlook
- Power point
- Share Point
- Sales Force
- Concur
- Power BI
Field
Human Resource Management
Personal Information
Title: Business Administration Professional
Timeline
Senior Human Resource Consulting Advisor - Kelly SETT
2019.01 - Current
Loan Quality Analyst /Promoted to Supervisor of Second Review Team - Chemical Bank/ TCF
2017.01 - 2019.01
Home Business Owner/ Operator - Self-employed
2009.01 - 2017.01
Northwood University - Master of Science in Human Resources, Human Resources
Davenport University - BBA, Human Resources
West Carteret High School - High School Diploma,
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