Reliable and hardworking customer service and warehouse professional with over 4 years of experience in fast-paced retail and fulfillment environments. Skilled in customer engagement, cash handling, inventory management, safety compliance, and teamwork. Known for strong work ethic, problem-solving abilities, and maintaining high productivity standards.
Work History
Warehouse Associate
Amazon | 09.2026 - Current
Managed inventory accuracy through regular cycle counts and system updates.
Prepared orders for shipment by picking, packing, and labeling merchandise.
Conducted quality inspections on incoming shipments to maintain product standards.
Collaborated with team members to achieve daily targets and complete tasks efficiently.
Consistently lifted materials weighing as much as 50 pounds.
Assembled orders and packed items for shipment, conveying orders to shipping personnel
Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
Assisted in reducing product damage by properly handling and storing materials.
Operated forklifts and pallet jacks to ensure efficient material handling and distribution.
Vendor
3 Months
Retail Odyssey | 06.2026 - 09.2026
Managed vendor relationships to ensure timely delivery of products and services.
Streamlined communication between suppliers and internal teams for efficient order fulfillment.
Coordinated inventory management processes to optimize stock levels and reduce shortages.
Conducted regular quality checks on merchandise to maintain high standards and customer satisfaction.
Answered questions and assisted customers with item selection and location.
Front End Cashier
3 Months
Walmart | 04.2026 - 07.2026
Processed customer transactions efficiently using POS systems.
Maintained accurate cash drawer balances through diligent tracking and reconciliation.
Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Addressed customer concerns promptly, resolving issues and maintaining strong relationships with patrons.
Warehouse Associate
3 Years 1 Month
Amazon | 12.2022 - 01.2026
Maintained inventory accuracy through effective product labeling, organization, and quality checks, reducing discrepancies.
Promoted workplace safety by adhering to established procedures, conducting thorough inspections, and identifying potential hazards.
Supported warehouse efficiency through inventory management, housekeeping, and continuous improvement initiatives.
Regularly lifted and transported materials weighing up to 50 pounds.
Implemented process improvements that enhanced workflow efficiency in the warehouse.
Collaborated with team members to optimize layout for improved space utilization.
Operated forklifts and pallet jacks to ensure efficient material handling and distribution.
Usher / Retail Sales Associate
1 Year 2 Months
Cinemark | 09.2021 - 11.2022
Provided friendly customer service in a fast-paced entertainment environment.
Delivered friendly customer service in fast-paced entertainment environment, enhancing guest satisfaction.
Executed retail and concession sales, ensuring accurate cash transactions to maintain operational integrity.
Upheld theater cleanliness standards, contributing to a positive guest experience.
Warehouse Associate
11 Months
UPS | 08.2020 - 07.2021
Operated machinery with safety precautions.
Consistently lifted materials weighing as much as 70 pounds.
Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
Education
High School Diploma
North Bullitt High School | Louisville, KY | 05-2020