Angela Pechart
Philippi
Summary
Food Service Director with extensive experience in inventory management, staff training, and food safety protocols. Demonstrated ability to optimize operations and improve service quality, resulting in increased customer satisfaction.
Overview
13
13
years of professional experience
2
2
Certifications
Work History
Food Service Director
Elior North America
Morgantown
02.2026 - Current
- Coordinated supply orders and maintained inventory levels for kitchen operations.
- Implemented sanitation protocols to ensure compliance with health regulations.
- Collaborated with kitchen staff to elevate food quality and safety standards.
- Supported menu planning and food preparation for diverse dietary needs.
Food Service Director
Elior North America
Buckhannon
06.2024 - 02.2026
- Supervised daily operations of kitchen, cafeteria, and catering services to ensure efficiency.
- Analyzed financial statements to identify improvement areas within the organization.
- Managed staff scheduling and payroll, optimizing labor costs and enhancing productivity.
- Supported menu planning and food preparation accommodating diverse dietary needs.
- Engaged with customers to gather feedback on food service experiences.
- Facilitated team meetings addressing service improvements and operational challenges.
- Assisted in managing daily food service operations and staff activities, promoting teamwork.
Branch Operations Specialist
AAA East Central
Bridgeport
02.2023 - 06.2024
- Coordinated member services, efficiently addressing inquiries and streamlining communication.
- Processed membership applications and renewals with meticulous attention to detail.
- Opened new accounts, collecting documentation and processing transactions accurately.
- Verified mortgage and loan payments, ensuring correct payment dates and amounts due.
- Obtained insurance licenses for OH, KY, WV, assisting members in casualty and automobile sectors.
General Manager
Taco Bell
Buckhannon
08.2020 - 02.2022
- Supervised daily operations and staff performance in a fast-paced restaurant environment.
- Managed inventory levels and ordered supplies to ensure operational efficiency.
- Oversaw scheduling to optimize staff coverage during peak hours.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Achieved "Signature Store" status for 3 consecutive quarters
Retail/Resident Dining Manager
Sodexo USA
Morgantown
07.2019 - 05.2020
- Coordinated services for residential facilities to enhance operational efficiency.
- Managed daily operations, ensuring seamless integration of all service aspects.
- Oversaw inventory management, guaranteeing supplies matched service demands.
- Trained new staff on policies, procedures, and safety protocols to maintain standards.
- Maintained precise records of sales, labor costs, food costs, and waste management data.
- Instructed workers in food preparation, money handling, and cleaning roles to streamline restaurant tasks.
Office Manager
Sodexo USA
Philippi
08.2013 - 07.2019
- Supervised daily food service operations, ensuring optimal staff performance and service delivery.
- Managed vendor relationships to uphold supply inventory and service standards.
- Coordinated catering events and special menu requests efficiently to meet client needs.
- Trained new staff on food safety and service protocols to maintain compliance.
- Maintained a comprehensive filing system for records and documentation management.
- Answered phone calls, responded to emails, routed mail, and coordinated courier services effectively.
- Managed inventory levels, placing orders for supplies as needed to prevent shortages.
- Supervised administrative staff, enhancing workflow and task completion throughout the department.
Skills
- Inventory management and food safety
- Staff training and development
- Customer service excellence
- Financial analysis and reporting
- Team collaboration and support
- Scheduling optimization and efficiency
- Problem solving and critical thinking
- Attention to detail and accuracy
- Effective communication skills
- Cost control strategies
- HACCP compliance and protocols
- Foodservice recordkeeping practices
- Allergen awareness and management
Certification
Serve Safe Certified
Timeline
Food Service Director
Elior North America
02.2026 - Current
Food Service Director
Elior North America
06.2024 - 02.2026
Branch Operations Specialist
AAA East Central
02.2023 - 06.2024
General Manager
Taco Bell
08.2020 - 02.2022
Retail/Resident Dining Manager
Sodexo USA
07.2019 - 05.2020
Office Manager
Sodexo USA
08.2013 - 07.2019