Results-driven retail management professional determined to exceed company sales goals. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Overview
8
8
years of professional experience
Work History
Lead Associate of Operations/Relationship Banker
JPMorgan Chase
02.2021 - Current
Maintained and prioritized to-do-list and followed up to complete tasks on-time.
Executed and maintained quality control processes to meet criteria and standards and increase customer satisfaction.
Developed and implemented strategies to maximize productivity and streamline operations.
Collaborated with peers and other business areas to leverage best practices.
Framer
Anderson Sons Construction
04.2020 - 11.2020
Cut, measured and shaped wood using multiple tools after inspecting blueprints, build areas and work orders.
Used nail guns, saws and grinders safely and without incident.
Accurately and safely installed wall, roof and floor structures according to blueprints, customer requests and available inventories.
Store Manager
CannaVida
06.2019 - 04.2020
Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
Completed daily cash functions like account tracking, payroll and wage allocations, budgeting and all types of cash and banking reconciliations.
Devised, deployed and monitored processes to boost long-term business success and increase profit levels.
Set up and improved accounting systems and processes to meet business needs and maximize effectiveness of operations.
Shift Supervisor
Substance Market
09.2015 - 06.2019
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Completed store opening and closing procedures, including setting up registers and checking products.
Revitalized area operational structures and procedures to successfully control turnover and waste, enhance output and boost overall quality.
Developed and enhanced job assignments for sales team, planned production schedules and strengthened organization of task flows.