ANGELA PELLECHIA

• Builds and maintains business relationships to promote long term business growth
• Leads the implementation, process improvement, and project management processes of DVACO partnerships initiatives
• Contributes to program marketing and clinical service promotion
• Tracks and analyzes data to determine needed improvements or business opportunities
• Provides data driven recommendations to leadership regarding new or existing partners and business opportunities
• Works with business partners to target key performance indicators
• Drives development, workflow improvement, and target opportunities for physician partners to succeed in the value-based care payment model
• Supports clinical departments on the retrieval of data from disparate sources to produce department specific reports, including analyzing, auditing, and evaluating/tracking performance metrics
• Fosters relationships with physician partners through effective communication and quick response, resulting in long-term loyalty to the ACO
• Maintains current knowledge of evolving changes in the healthcare marketplace
• Works closely to performance-based contracts with CMS and private payers

• Manages population health initiatives for employees and dependents of company owners (Jefferson and Main Line Health Hospital Systems), as well as provider requirements with Main Line Health Physician Partners (MLHPP) and JeffCare Clinically Integrated Networks (CINs)
• Influenced care outcomes by implementing improvements and optimizing health information technology.
• Led, facilitated and attended focus groups and meetings to strategize workflow issues.
• Consulted professional standards of care, scientific evidence and practice to evaluate health care programs.
• Integrated decision support, clinical pathways and best practices into health information technology to enhance delivery of care and workflows.
• Provides tools, descriptions, answers, and guides projects to improve clinical quality and financial success for the ACO and its participating partners
• Collects, processes, and analyzes data and presents findings to stakeholders
• Worked closely with subject matter experts to develop solutions and improvements for clinical systems.
• Served as liaison between end-users and health IT team.
• Provides administrative & project management support to the care coordination department & handles first level IT resolution within population health platforms

Program Coordinator

• Acted as a liaison between company programs and the community by marketing and connecting schools, families, and other entities direct access to appropriate Behavioral Health Services, care, and resources within the organization and throughout the Mental Health System.
• Fostered professional networks and relationships with service and resource providers to promote continuity and quality of care for clients.
• Coordinated clinical appointments with psychologist, therapists, social workers, and school-based outpatient services and facilitated intake appointments for community and telephonic case Management.
• Managed and monitored program activities and evaluated quality for improvement recommendations.

Case Manager

• Served as case coordinator, assuming responsibility for complex, high-volume assignments and guiding endeavors to successful completion.
• Accountable for developing, coordinating, and implementing behavioral health, mental health, educational, and developmental services for clients
• Collaborated with multidisciplinary teams to facilitate client care and reduce case management barriers.
• Responsibilities included providing case management, service planning, and coordination of services with other agency & community providers to meet the client’s needs along with supportive counseling.
• Provided advocacy to consumers to help set and achieve recovery goals and empower consumers to increase self-advocacy.
• Provided safety planning, crisis intervention and case management to clients.

• Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
• Checked patient vitals such as temperature and blood pressure
• Identified and reported unsafe situations to maintain adherence to safety protocols.
• Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
• Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
• Performed tasks related to operating room flow and patient movements
• Responsible for timely operating room turnover as well as maintaining cleanliness of the peri-anesthesia and perioperative areas.
• Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.

• Developed and executed recruitment strategies to attract, screen, and hire quality healthcare professionals
• Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
• Utilized social media sites to recruit new employees.
• Utilized various recruitment tools and methods to source and attract a pool of qualified and diverse candidates
• Managed caregivers and field staff while on assignment
• Developed and maintained relationships with active clients, patients, and referral sources
• Scheduled and oversaw HIPAA and OSHA training for new employees.
• Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible.