Angela Perez

• Advised students one-on-one to help with educational and career planning decisions.
• Helped students develop technical and soft skills necessary for successful medical assistant work.
• Maintained student engagement and program retention by offering quality education and support for unique needs.
• Delivered education in line with governmental, accreditation and institutional policies and procedures.
• Guided and mentored students to fully develop abilities and knowledge outlined in course plans.
• Assessed students' knowledge and skills through assignments and exams.
• Used individualized instruction techniques to educate students on patient observation, assessment, decision-making and health teaching.
• Held clinical simulation projects and provided each student with individual feedback.
• Initiated new learning methods to ensure total student comprehension while maximizing learning time.
• Taught students how to intervene in medical emergencies and how to perform head to toe assessments.
• Delegated patient assignments to students based on individual learning needs and patient assessments.
• Upheld patient safety standards by supervising students during medication administration.
• Managed daily operations by delivering laboratory instruction, curriculum implementation, student advisement and continuous improvement of industry best practices.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Demonstrated proper techniques for taking vital signs, performing venipuncture, administering injections, and collecting specimens.

Dermatology

• Guided patients to room, recorded vital signs, discussed patient medical history and entered information for physician or other clinical staff to review.
• Supervised, trained and coached team of medical assistants.
• Set up, cleaned and stocked examination rooms with medical supplies.
• Prepared daily charts by creating and updating electronic health records system data prior to patient visits.
• Assisted patients with registration, new patient paperwork and check-out process.
• Scheduled patients by collecting screening information or presented nurse with clinical information to triage urgent patient needs.
• Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
• Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
• Documented notes during patient visits.
• Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
• Secured patient information and maintained patient confidence by completing and safeguarding medical records.
• Responded to patient callbacks and phone-in prescription refill requests.
• Labeled and completed lab requisitions using ICD and CPT coding.
• Incorporated outside records into charts and EHR.
• Cleaned and maintained medical equipment following procedures and standards.
• Educated patients about medications, procedures and physician's instructions.
• Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
• Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
• Contacted pharmacies to submit and refill patients' prescriptions.
• Collaborated with local pharmacies to resolve and clarify issues with patient medication.
• Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
• Scheduled appointments for patients via phone and in person.
• Conducted insurance verification and pre-certification and pre-authorization functions.
• Measured vital signs and took medical histories to prepare patients for examination.
• Performed preliminary physical tests to accurately record results in patient history summary.
• Assessed, documented and monitored vital signs for patients within outpatient setting.
• Organized charts, documents and supplies to maintain team productivity.
• Followed principles of asepsis and infection control to meet patient safety guidelines.

• Pediatrics
• Conducted patient interviews to gather health history, vital signs and information about current medical issues.
• Administered medications under physician's supervision.
• Kept facility stocked with necessary supplies, equipment and instruments.
• Conducted routine laboratory tests and sample analyses to monitor diseases.
• Answered phones, scheduled appointments, greeted patients and ordered supplies.
• Prepared treatment rooms for patient examinations.
• Communicated with pharmacies for prescription refills on behalf of supervising physician.
• Explained treatment procedures and physicians' instructions.
• Assisted back office patient processes to reduce office wait times.
• Collected, labeled and stored laboratory specimens properly prior to testing.
• Verified appointment times with patients, preparing charts, pre-admission and consent forms.
• Contacted medical facilities to schedule patients for admission.