Angela Perez
3645 Mesa Vista Way, Bonita CA, 91902
Summary
With a background rooted in customer service, I’ve honed the ability to connect with people and understand their needs quickly. I’m outgoing, energetic, and genuinely enjoy making a positive impact on others. Whether it's addressing a concern, providing solutions, or simply brightening someone's day, I take pride in delivering excellent service with a personal touch.
Overview
12
12
years of professional experience
Work History
Leasing Consultant
American Assets Trust
08.2020 - Current
- Assisted prospective tenants with property tours and answered inquiries regarding leasing options.
- Maintained up-to-date knowledge of rental policies and local market trends to provide accurate information.
- Supported leasing team in preparing rental agreements and processing applications efficiently.
- Collaborated with property management to ensure timely maintenance requests were addressed for residents.
Leasing Consultant
R&V Management
07.2013 - 05.2019
- Engaged with residents to foster a positive community atmosphere through resident events and communication.
- Conducted follow-ups with potential renters, enhancing lead conversion through effective communication strategies.
- Participated in training sessions to improve leasing techniques and enhance customer service skills.
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
Education
High School Diploma -
Eastlake Highschool
Chula Vista, CASkills
- Customer service
- Fair housing regulations
- Building rapport
- Phone and email etiquette
- Application processing
- Property tours
- Unit inspection
- Maintenance requests
- Prospect qualification
- Fair housing policies
- Customer service expertise
- Lease agreements
Languages
Spanish
Full Professional
Timeline
Leasing Consultant
American Assets Trust
08.2020 - Current
Leasing Consultant
R&V Management
07.2013 - 05.2019
High School Diploma -
Eastlake Highschool
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