Angela Peterson
Wilmington,NC
Summary
Versatile Solutions Architect adept at working with stakeholders to enable and enhance technical responses and accomplish business goals. Well-organized project and team manager with a tactical and test-oriented approach. Ready to bring 6+ years in Human Services technology to pursue a new professional challenge.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Solutions Architect
WellSky
Wilmington, NC
05.2017 - Current
- Communicate with clients to understand system requirements through discovery calls.
- Monitor current trends and requirements in digital accessibility
- Advise legal, development and solutions management teams on changes in digital accessibility requirements.
- Conduct research on competitors and present findings to sales, marketing and account management teams.
- Analyze business needs and craft appropriate solutions base on best practices..
- Define high level solution architectures based on customer's business objectives.
- Conduct research into emerging technologies to identify opportunities for improvement.
- Maintain up-to-date knowledge of product offerings, services, and industry changes.
- Develop and conduct product demonstrations to potential customers.
- Manage and collaborate with cross-functional teams to develop responses to RFPs and Statement of Work.
Day Program Director
Lindley Habilitation
Wilmington, NC
04.2008 - 05.2017
- Coordinated with staff to ensure that all services were provided in a timely manner.
- Designed individualized programs for participants based on their needs and interests.
- Reviewed and evaluated programs for compliance with state, local and federal regulations.
- Researched available community resources in order to provide additional support services.
- Maintained records of participant attendance, progress and outcomes.
- Ensured compliance with safety regulations by regularly inspecting facilities and equipment.
- Established partnerships with local organizations and agencies in order to expand access to services for participants.
- Responded promptly to inquiries from stakeholders regarding the day program services.
- Assisted in developing marketing strategies for recruiting new participants.
- Conducted assessments of participants' abilities in order to develop appropriate goals and objectives for them.
- Set and enhanced program schedules to meet expected demands and enhance student learning opportunities.
- Attended conferences and workshops related to day programs management.
- Participate in annual plan meetings for participants.
- Created quarterly progress reports documenting each participant's progress towards goals as outlined in their Individualized Service Plans.
- Supervise staff
Education
Master of Arts - Human Resource Development
Webster University
St Louis, MO03-2000
Bachelor of Arts - Psychology
University of North Carolina At Wilmington
Wilmington, NC12-1997
Skills
- Reviewing Proposals
- Requirements Gathering
- Client Engagement
- Business Solutions Prowess
Certification
- Certified Professional of Accessibility Core Competencies (CPACC) through the International Association of Accessibility Professionals (IAAP)
Accomplishments
- 2019 WellSky Accelerator of the Year
- One of thirteen individuals worldwide selected to serve on an IAAP workgroup to create new exam items for CPACC certification
- 2023 Rise to the Challenge Award
References
References available upon request.
Timeline
Solutions Architect
WellSky
05.2017 - Current
Day Program Director
Lindley Habilitation
04.2008 - 05.2017
Master of Arts - Human Resource Development
Webster University
Bachelor of Arts - Psychology
University of North Carolina At Wilmington