Angela Phillips
Jacksonville
Summary
Skilled healthcare professional prepared for ophthalmic role. Proven ability to perform diagnostic tests, assist in patient care, and support ophthalmologists. Strong focus on teamwork and adaptability with track record of achieving results. Proficient in using specialized equipment, patient communication, and maintaining high standards of care.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Ophthalmic Technician
Lasik Plus Vision Center
07.2014 - Current
- Performed comprehensive patient assessments, including visual acuity and intraocular pressure measurements.
- Assisted in pre-operative and post-operative procedures to ensure patient comfort and safety.
- Educated patients on post-surgical care and vision correction options available through Lasik treatment.
- Maintained and calibrated ophthalmic equipment to ensure optimal functionality during examinations.
- Trained new staff on best practices for patient interaction and technical procedures within the clinic.
- Implemented updated protocols for patient documentation, improving accuracy and compliance standards.
- Applied eye medications and drops to dilate pupils in preparation for examinations.
- Instilled anesthetic drops and assisted in laser treatments and minor procedures.
- Demonstrated excellent communication skills when liaising between patients, physicians, and insurance companies regarding treatment options and costs.
Assistant Store Manager
David's Bridal
01.2004 - 06.2014
- Supervised daily store operations, ensuring adherence to company policies and procedures.
- Trained and mentored staff on customer service excellence and product knowledge.
- Analyzed sales data to identify trends and inform inventory management decisions.
- Implemented visual merchandising strategies to enhance customer experience and drive sales.
- Coordinated staff schedules to optimize coverage during peak shopping periods.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Education
High School Diploma -
Robert E Lee
Jacksonville, FLNo Degree - Human Resources Management
Florida State College
Jacksonville, Florida, FLSkills
- Patient care
- Diagnostic testing
- Chart documentation
- Medical history documentation
- Vision testing
- Ophthalmologist support
- Excellent communication
- Reliability
- Multitasking
- Effective communication
- Adaptability and flexibility
- Decision-making
- Electronic health records
Certification
- Alcon EX500 and EX200 Laser Certification
Timeline
Ophthalmic Technician
Lasik Plus Vision Center
07.2014 - Current
Assistant Store Manager
David's Bridal
01.2004 - 06.2014
High School Diploma -
Robert E Lee
No Degree - Human Resources Management
Florida State College