Summary
Overview
Work History
Education
Skills
Timeline
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Angela Picklesimer

Angela Picklesimer

Columbus

Summary


Compassionate and Peer Recovery Support Specialist with lived experience and a background in healthcare, laboratory testing, and patient services. Equipped with skills in client advocacy, multitasking, scheduling, and support coordination. Committed to empowering individuals and families by providing empathetic, judgment-free service in both clinical and community-based settings.

Overview

9
9
years of professional experience

Work History

Family Caregiver

10.2024 - Current
  • Provided full-time care for infant child and assisted mother and grandmother with ongoing medical and daily needs.
  • Coordinated doctors' appointments, medication schedules, and transportation while supporting mental and emotional well-being.
  • Balanced complex caregiving responsibilities with continuing professional development and certification completion.
  • Maintained organization, multitasking, and time-sensitive responsibilities in a home-based environment.

Phlebotomist & Drug Testing Technician

ARCpoint Labs of Columbus Metro
04.2024 - 10.2024
  • Performed DOT and non-DOT drug testing (urine, hair, fingernail, oral, and DNA) for legal, employment, and recovery purposes.
  • Scheduled clients, managed phones and emails, and provided information on procedures with empathy and clarity.
  • Ensured proper sample handling, chain-of-custody documentation, and compliance with regulatory protocols.
  • Delivered mobile and in-office services while maintaining a calm, client-focused environment.

Patient Financial Specialist (Remote)

Mount Carmel Hospital
02.2023 - 04.2024
  • Resolved insurance issues, collected payments, and supported patients in accessing care.
  • Scheduled and managed medical appointments with high attention to detail and efficiency.
  • Educated patients on programs and billing, maintaining confidentiality and sensitivity in communication.

Donor Center Specialist | Backup Training & Marketing Coordinator

Talecris Plasma Resources
01.2016 - 12.2022
  • Performed phlebotomy and donor screening; trained new staff as backup coordinator.
  • Coordinated marketing outreach and donor events, including fundraising that broke two company records.
  • Acted as safety coordinator and customer service lead, managing donor appointments, data entry, and client needs.
  • Partnered with corporate marketing to increase local engagement and build community relationships.

Education

Peer Recovery Support Specialist

E-Based Academy
05-2025

Health & Life Insurance Certification

XCEL Solutions
01.2023

Phlebotomy Certification

Ohio Medical Career Center
Dayton, OH
07.2014

High School Diploma - undefined

Beavercreek High School
Beavercreek, OH
06.2010

Skills

  • Active Listening & Empathetic Communication
  • Conflict Resolution & Crisis Response
  • Team Leadership & Staff Coordination
  • Community Outreach & Donor Engagement
  • Drug Testing: DOT, Hair, Fingernail, DNA, Saliva, Urine
  • Medical Terminology & Patient Care Familiarity
  • Appointment Scheduling & Data Entry
  • Insurance Knowledge (Life, Health, Medicare)
  • Public Speaking & Fundraising Advocacy
  • Safety Coordination & Compliance
  • Remote Work & Customer Service Proficiency
  • Strong Organization, Multitasking & Time Management

Timeline

Family Caregiver

10.2024 - Current

Phlebotomist & Drug Testing Technician

ARCpoint Labs of Columbus Metro
04.2024 - 10.2024

Patient Financial Specialist (Remote)

Mount Carmel Hospital
02.2023 - 04.2024

Donor Center Specialist | Backup Training & Marketing Coordinator

Talecris Plasma Resources
01.2016 - 12.2022

Health & Life Insurance Certification

XCEL Solutions

Phlebotomy Certification

Ohio Medical Career Center

High School Diploma - undefined

Beavercreek High School

Peer Recovery Support Specialist

E-Based Academy