Angela Pizzadili
Felton,DE
Overview
31
31
years of professional experience
Work History
Catering Assistant
PIZZADILI PARTNERS LLC
10.2007 - Current
- Delivered catered food and supplies to facility for on-time set-up.
- Offered excellent customer service, addressing client concerns promptly and professionally.
- Provided friendly, courteous service to create memorable moments for guests.
- Prepared sandwiches, salads and other specialty items according to customer specifications.
- Loaded dishes, glasses and tableware into dishwashing machines.
- Cleaned and maintained work areas, equipment and utensils.
- Maintained high personal grooming standards and uniform presentation.
- Loaded and unloaded tableware, catering supplies and meals to and from catering vehicles to comply with catering logistics.
- Processed large orders for special events and catering services.
- Managed in-store, pick-up orders and catering needs.
- Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Utilized POS system to receive and process food and beverage orders.
Assistant Office Manager
Pizzadili Delicatessen Inc
01.2012 - 09.2020
- Kept front office clean and well-organized to keep areas presentable for guests and maximize professional appeal.
- Transferred and directed phone calls, guests, and mail to correct staff members.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
- Completed bi-weekly payroll for [Number] employees.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Maintained computer and physical filing systems.
- Provided exceptional customer service by responding promptly to inquiries from clients or stakeholders both in-person and via phone or email correspondence.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Created, maintained and updated filing systems for paper and electronic documents.
- Recorded expenses and maintained accounting records.
Deli Clerk
Pizzadili Delicatessen Inc
08.1993 - 01.2012
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Accurately operated cash register to process customer payments.
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
- Replenished serving stations with fresh food and cleaned up spills.
- Prepared salads, soups and sandwiches for customers.
- Reconciled receipt totals, cash and credit payments to address shortages.
Bank Teller
First National Bank Of Wyoming
03.2000 - 11.2000
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Processed customer transactions promptly, minimizing wait times.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Counted and packaged currency and coins.
- Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.
- Reconciled cash drawer and resolved discrepancies.
- Turned in excess cash to maintain drawer security.
- Maintained friendly and professional customer interactions.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Placed orders for customer checks and verified starting numbers.
- Provided customer records, account statements and copies of checks.
Education
High School Diploma -
Lake Forest High School
Felton, DE06.1994
Skills
- Reliability and punctuality
- Team Management
- Inventory Monitoring
Timeline
Assistant Office Manager
Pizzadili Delicatessen Inc
01.2012 - 09.2020
Catering Assistant
PIZZADILI PARTNERS LLC
10.2007 - Current
Bank Teller
First National Bank Of Wyoming
03.2000 - 11.2000
Deli Clerk
Pizzadili Delicatessen Inc
08.1993 - 01.2012
High School Diploma -
Lake Forest High School