Angela Pollock
Arlington,TX
Summary
Seeking investigator role with the State of Texas to utilize a bachelor’s degree in criminal justice, impeccable observational and organizational skills with a desire to improve the community and protect the most vulnerable.
Overview
16
16
years of professional experience
5
5
years of post-secondary education
Work History
RCCL Inspector III
HHSC
Dallas, TX
10.2020 - Current
- I currently perform regulatory work by monitoring and investigating childcare facilities in accordance with the Human Resources Code, Texas Administrative Code, Minimum Standards, and Licensing Policy and Procedures Handbook.
- Work involves making facility inspections, conducting investigations, providing training to Residential, Child Care providers, and convening pre-application meetings for applicants.
Loan Officer
Supreme
Dallas, TX
04.2014 - 03.2018
- Developed and maintained successful relationships with business referral sources, prior customers and prospects.
- Reviewed/Analyzed credit and financial data.
- Ensured exceptional customer experience by overseeing the loan process from origination to close.
- Maintained current and thorough knowledge of all lending programs, policies procedures and regulatory requirements.
Marketing Director
Premier Nationwide Lending
Flower Mound, TX
05.2013 - 04.2014
- Provided business development activities to all loan originators within the company by researching and developing marketing opportunities.
Teacher
Denison ISD
Denison, TX
08.2007 - 05.2013
- Planned, prepared and delivered lesson plans and instructional materials that facilitated active learning to middle school students.
- Assessed students’ needs and capabilities and utilized customized teaching techniques.
- Maintained complete responsibility for the organization, teaching, and projects pf a self-contained 6th grade social studies classroom.
Investigator
DFPS
Bonham, TX
05.2003 - 01.2007
- Conducted investigations of alleged abuse, abandoned, neglected, or exploited children.
- Interviewed and gathered information to determine if abuse or neglect occurred and if intervention was necessary.
- Developed family safety plans, if needed, to ensure children’s future safety.
Education
Bachelor of Arts - Criminal Justice
Southeastern Oklahoma State University
Durant, OK 09.1998 - 05.2003
Skills
Reporting and analysis
Timeline
RCCL Inspector III
HHSC
10.2020 - Current
Loan Officer
Supreme
04.2014 - 03.2018
Marketing Director
Premier Nationwide Lending
05.2013 - 04.2014
Teacher
Denison ISD
08.2007 - 05.2013
Investigator
DFPS
05.2003 - 01.2007
Bachelor of Arts - Criminal Justice
Southeastern Oklahoma State University
09.1998 - 05.2003