ANGELA PORTER
Bloomington,IN
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
18
18
years of professional experience
Work History
Administrative Assistant
Pets Alive Spay Neuter Clinic
2023.07 - 2024.01
- Checked cats and dogs in for surgery
- Checked in feral cats for the feral cat program
- Scheduled cats and dogs for surgery and clinic appointments
- Collected payments from customers
- Printed visit summaries for customers which included details about surgery and clinic appointments
- Registered microchips and rabies tags for cats and dogs
- Helped customers with questions via phone calls and in person visits
Facilities Coordinator; Maintenance/Calibration Facilitator; Assembler
Cook, Inc.
2017.08 - 2022.11
- Oversaw all facility preventative maintenance work orders to ensure projects were completed on time
- Set up and created a preventative maintenance schedule
- Ensured all work orders and maintenance log items were closed when work was finished
- Coordinated projects scheduled with Operations and Production Engineering
- Reviewed all Calibration and Maintenance data for integrity and accuracy
- Submitted CCMS work orders for the Maintenance Department to process
- Input Maintenance Data Sheets into CCMS, including new assets, revisions to existing assets, and decommissioning of assets
- Interacted with people of diverse backgrounds and professional level
- Ability to interpret written specifications and instructions
- Inventory management for department stock inventory.
Underwriting Assistant
Pekin Insurance
2016.01 - 2016.07
- Assisted Life Insurance Underwriters with agent correspondence, both written and verbal
- Obtained reports and medical records; task follow-up in workflow queue
- Ordered Motor Vehicle Reports (MVRs) and medical examinations including EKGs, oral fluids, and blood profiles
- Performed Mainframe checks for medical and credit reports
- Followed-up with medical offices regarding medical record status
- Faxed, scanned, and emailed correspondence between medical offices, agents, and medical records copying services.
Orthopedic Program Coordinator; Secretary II
OSF Saint Francis Medical Center
2007.07 - 2015.08
- Provided administrative support for Orthopedics Acute, General Acute Care G200, and 4 Surgical Acute including, but not limited to: Mail distribution
- Copying
- Ordered stock supplies utilizing PeopleSoft System
- Ordered office supplies
- Updated Intranet portal pages
- Typed and distributed monthly meeting minutes using Microsoft Word
- Paperwork preparation for annual performance evaluations
- Distributed newsletters utilizing Microsoft Publisher and Adobe Acrobat
- Generated staff attendance reports
- Processed Family Medical Leave Act (FMLA) paperwork
- Obtained vendor quotes
- Created Purchase Orders utilizing StrataJazz
- Generated various weekly and monthly reports
- Scheduled Total Joint Clinic patient classes
- Updated Microsoft Excel spreadsheets
- Obtained capital item fiscal year budget vendor quotes; ordered both capital and minor items
- Processed payroll and schedule/shift changes for staff in the API System
- Maintained Nursing Continuing Education Funds in Microsoft Access database
- Processed travel vouchers and arrangements for nurses.
Organizational Support Specialist
Technisource
2006.03 - 2007.01
- Provided administrative support for a large insurance company including development of project team meeting agendas utilizing Lotus Notes, scribing and distribution of meeting minutes
- Scheduled meetings for multiple project teams utilizing Microsoft Outlook and the company intranet page to reserve conference rooms
- Performed various clerical duties.
Education
Associates in Arts & Science -
Illinois Central College
East Peoria, IL05.2004
High School Diploma -
Deer Creek-Mackinaw High School
Mackinaw, IL05.1998
Skills
Multi-task in a face paced environment
Medical record maintenance
Answering calls on multi-line phone system
Proficient in Microsoft Office Suite
Inventory management
Working remotely
Secretarial experience including filing, running reports, copying, scanning, faxing, scheduling meetings, travel arrangements, data entry
Timeline
Administrative Assistant
Pets Alive Spay Neuter Clinic
2023.07 - 2024.01
Facilities Coordinator; Maintenance/Calibration Facilitator; Assembler
Cook, Inc.
2017.08 - 2022.11
Underwriting Assistant
Pekin Insurance
2016.01 - 2016.07
Orthopedic Program Coordinator; Secretary II
OSF Saint Francis Medical Center
2007.07 - 2015.08
Organizational Support Specialist
Technisource
2006.03 - 2007.01
Associates in Arts & Science -
Illinois Central College
High School Diploma -
Deer Creek-Mackinaw High School
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