Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Languages
Timeline
Generic

Angela Portillo

Coalville,Utah

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sales Associate

Old Navy
08.2023 - Current
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Used in-store system to locate inventory and place special orders for customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to build rapport and loyalty.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Home Health CNA

Sunridge Assisted Living
08.2023 - 09.2023
  • Assisted with daily living activities such as bathing, dressing, and grooming to maintain patient hygiene and dignity.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

CASHIER AND DISPATCHER

Moore's Chevron And Towing
03.2022 - 08.2023
  • Provided efficient and courteous service to customers
  • Operated cash register and accurately processed payments, returns, and exchanges
  • Demonstrated excellent customer service skills while interacting with customers in a friendly manner
  • Responded quickly to emergency situations involving drivers or vehicles
  • Provided guidance on appropriate actions when unexpected delays occurred during transit
  • Maintained positive relationships with drivers by providing helpful advice regarding route selection or traffic conditions.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Performed cash, card and check transactions to complete customer purchases.
  • Built relationships with customers to encourage repeat business.

CASHIER/MANAGER

Griffith's Food Town
11.2020 - 02.2022
  • Balanced cash registers by counting cash, depositing funds, and determining end-of-day balance
  • Identified fraudulent activities such as counterfeit currency or stolen credit cards
  • Counted and balanced cash drawer at the beginning and end of each shift
  • Helped restock shelves when necessary to maintain an organized display area
  • Collaborated with staff to develop and carry out processes
  • Orientated and trained employees, encouraging confidence and helping individuals adapt faster to job roles.

ASSEMBLY LINE

Gusto Brazil
02.2019 - 09.2020
  • Loaded and unloaded materials from assembly line
  • Followed safety guidelines and procedures for operating assembly line equipment
  • Notified supervisor of errors, differences, or irregularities in product
  • Maintained a safe work environment by adhering to all safety regulations and procedures
  • Communicated effectively with coworkers regarding production issues or delays
  • Verified proper labeling and packaging of products to support accuracy
  • Broke down and removed boxes, keeping work environment safe.

Education

Bachelor of Science - Emergency Health Science

Weber State University
Ogden, UT
05.2027

HIGH SCHOOL DIPLOMA -

North Summit High School
Coalville, UT
05.2023

Skills

  • Cash Register Systems
  • Cash Drawer Management
  • Stocking And Replenishing
  • Product And Service Sales
  • Product Knowledge
  • Money Handling
  • Staff Training
  • Cleaning And Sanitizing
  • Time Management Skills
  • Liquor Law Compliance
  • Till Counting
  • Customer Relationship Management
  • Prioritizing Calls
  • Speech Clarity
  • Delegating Work
  • Maintaining Clean Work Areas
  • Safety Protocols
  • Reliable and Responsible

Certification

Certified Nursing Assistant

Personal Information

Date of Birth: 10/18/2004

Languages

Spanish
Native or Bilingual
English
Native or Bilingual
Portuguese
Elementary

Timeline

Sales Associate

Old Navy
08.2023 - Current

Home Health CNA

Sunridge Assisted Living
08.2023 - 09.2023

CASHIER AND DISPATCHER

Moore's Chevron And Towing
03.2022 - 08.2023

CASHIER/MANAGER

Griffith's Food Town
11.2020 - 02.2022

ASSEMBLY LINE

Gusto Brazil
02.2019 - 09.2020

Bachelor of Science - Emergency Health Science

Weber State University

HIGH SCHOOL DIPLOMA -

North Summit High School

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Angela Portillo