Angela Poston
Lancaster,OH
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
25
25
years of professional experience
Work History
Independent Advanced Cosmetologist
2 The Maxx Hair Salon/ JC Penney Salon
Lancaster, Ohio
05.2000 - 11.2019
- Developed customized treatment plans by combining multiple services such as facials, waxing, massages or chemical peels.
- Conducted daily salon maintenance duties such as stocking shelves, cleaning surfaces and organizing supplies.
- Managed inventory of supplies while ensuring that all necessary products were available at all times.
- Attended professional development seminars to stay abreast of new trends in the beauty industry.
- Assisted with administrative tasks such as scheduling appointments or taking payments from customers.
- Greeted each customer warmly upon arrival for their appointment.
- Ensured compliance with state laws pertaining to cosmetology licensing requirements.
- Shaped eyebrows and removed facial hair using depilatory cream, tweezers or wax.
- Introduced modern techniques to style and stay up to date with newest trends in hair, nails and makeup.
- Assisted with basic bookkeeping, filing and maintaining clients' records.
- Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
- Backed up reception desk by answering phones, scheduling appointments and processing payments.
- Washed, colored, cut and styled hair for high volume of clients daily.
- Fostered clean and sanitary work environment to protect customers and staff from infection.
- Kept notes listing preferences and services provided to clients for quick reference.
- Washed, conditioned, cut, and styled hair for many daily clients and maintain high levels of customer satisfaction.
- Customized styles, services and products to suit client needs and maintain customer satisfaction.
- Trained or supervised other hairstylists, hairdressers and assistants.
- Shaved, trimmed and shaped beards and mustaches.
- Maintained cleanliness of workstation and tools between appointments.
Store Manager
Charming Choices Candle Shop
Lancaster, Ohio
10.1994 - 05.2000
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Recruited, trained and supervised new employees.
- Analyzed financial data to identify areas of improvement.
- Created weekly work schedules for store personnel.
- Managed daily banking activities such as deposits and withdrawals.
- Trained and mentored associates to teach daily tasks and procedures.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Updated and maintained store signage and displays.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
- Delegated work to staff, setting priorities and goals.
Education
Professional Cosmetologist - Cosmetology
Carousel Beauty College
Zanesville, OH02-1989
Skills
- Eyebrow Shaping
- Keratin treatments
- Color Correction
- Makeup artistry
- Sanitation and sterilization
- Appointment Scheduling
- Shampooing and Conditioning
- Clipper and Trimmer Operation
- Scalp Care
- Beauty Treatment Recommendation
- Adaptable to Changing Client Needs
- Relationship Building
- Creativity and Originality
- New Technique Development
- Facial Hair Removal
- Supply Ordering and Management
- Decision-Making
- Styling Suggestions
- Hair Cutting and Trimming
- Payment Processing
- Moustache Trimming
- Cash Register Operation
- Workspace Organization
- Licensed Manicurist in Ohio
- Chemical Mixing
- Makeup and skincare
- Hair Coloring
- Reliability
- Cosmetology
- Sanitation Practices
- Innovative hairstyling techniques
- Natural nail-care knowledge
- Hair maintenance expert
- Build customer relationships
- Lash and eyebrow maintenance
- Razor cutting expert
- Hair Cutting
- Attention to Detail
- Schedule Management
- Nail Polish Application
- Cuts for women
- Effective Communication
- Hair artistry professional
- Professionalism
- Problem-solving abilities
- Customer Consultation
Affiliations
I enjoy traveling, gardening, photography, hiking, swimming, biking and decorating.
Timeline
Independent Advanced Cosmetologist
2 The Maxx Hair Salon/ JC Penney Salon
05.2000 - 11.2019
Store Manager
Charming Choices Candle Shop
10.1994 - 05.2000
Professional Cosmetologist - Cosmetology
Carousel Beauty College
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