Angela Powers
Los Angeles,CA
Summary
Results-driven executive with a proven track record of translating corporate vision into tangible revenue growth, achieving a 15% -20% increase in sales through strategic planning and operational excellence. Expert in crafting innovative sales strategies and adept leading cross-functional teams to surpass sales and operational objectives.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Head of Sales
Swarovski North America
04.2015 - Current
- Expanded territories and diversified multi-channel portfolio, implementing innovative strategies that optimized revenue growth by addressing complex business hurdles.
- Lead a dynamic team of district managers across 100+ retail locations, enhancing store operations, sales, and customer service, which resulted in a 11.2% increase in annual revenue.
- Analyzed financial statements to drive cost reductions and sales enhancements, leading to improved profitability and a 5% sales growth.
District Manager
Swarovski North America
01.2012 - 03.2015
- Orchestrated the revitalization of an underperforming market of 30+ stores by implementing strategic operational improvements and team restructuring, resulting in a sales increase of over 15.7%.
- Cultivated a customer-centric ethos, significantly enhancing brand loyalty and amplifying market share through targeted customer engagement strategies and personalized service initiatives.
- Analyzed sales data and performance metrics to pinpoint improvement areas, implementing corrective measures that led to streamlined operations and increased sales performance.
Store Training Manager
Swarovski North America
03.2009 - 12.2011
- Spearheaded comprehensive training and onboarding programs for district and store managers, significantly enhancing their leadership skills and operational knowledge, leading to improved store performance.
- Implemented targeted training initiatives focusing on product knowledge, sales techniques, and customer service, leading to a measurable increase in sales and customer satisfaction scores.
- Conducted detailed performance assessments to identify improvement areas, provided personalized coaching that elevated team capabilities.
Education
Communications -
Scottsdale Community College
Scottsdale, AZSkills
- Omni-Channel Integration
- Multi-Channel Management
- Sales Strategy Development
- Strategic Planning
- Profitability Analysis
- Forecasting / Budgeting
- Retail Operations Management
- Customer Journey Mapping
- Competitor Analysis
- Risk Management
- Decision Making
- Change Catalyst
- Complex Problem Solving
- Champion of Adaptability
Certification
IGI Diamond Certified
Timeline
Head of Sales
Swarovski North America
04.2015 - Current
District Manager
Swarovski North America
01.2012 - 03.2015
Store Training Manager
Swarovski North America
03.2009 - 12.2011
Communications -
Scottsdale Community College
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