Angela Powers
Los Angeles,CA
Summary
Results-driven executive with a proven track record of translating corporate vision into tangible revenue growth, achieving a 15% -20% increase in sales through strategic planning and operational excellence. Expert in crafting innovative sales strategies and adept leading cross-functional teams to surpass sales and operational objectives.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Head of Sales
Swarovski North America
West Hollywood, CA
04.2015 - Current
- Expanded territories and diversified multi-channel portfolio, implementing innovative strategies that optimized revenue growth by addressing complex business hurdles.
- Lead a dynamic team of district managers across 100+ retail locations, enhancing store operations, sales, and customer service, which resulted in a 11.2% increase in annual revenue.
- Analyzed financial statements to drive cost reductions and sales enhancements, leading to improved profitability and a 5% sales growth.
District Manager
Swarovski North America
Houston, TX
01.2012 - 03.2015
- Orchestrated the revitalization of an underperforming market of 30+ stores by implementing strategic operational improvements and team restructuring, resulting in a sales increase of over 15.7%.
- Cultivated a customer-centric ethos, significantly enhancing brand loyalty and amplifying market share through targeted customer engagement strategies and personalized service initiatives.
- Analyzed sales data and performance metrics to pinpoint improvement areas, implementing corrective measures that led to streamlined operations and increased sales performance.
Store Training Manager
Swarovski North America
Scottsdale, AZ
03.2009 - 12.2011
- Spearheaded comprehensive training and onboarding programs for district and store managers, significantly enhancing their leadership skills and operational knowledge, leading to improved store performance.
- Implemented targeted training initiatives focusing on product knowledge, sales techniques, and customer service, leading to a measurable increase in sales and customer satisfaction scores.
- Conducted detailed performance assessments to identify improvement areas, provided personalized coaching that elevated team capabilities.
Education
Communications -
Scottsdale Community College
Scottsdale, AZSkills
- Omni-Channel Integration
- Multi-Channel Management
- Sales Strategy Development
- Strategic Planning
- Profitability Analysis
- Forecasting / Budgeting
- Retail Operations Management
- Customer Journey Mapping
- Competitor Analysis
- Risk Management
- Decision Making
- Change Catalyst
- Complex Problem Solving
- Champion of Adaptability
Certification
IGI Diamond Certified
Timeline
Head of Sales
Swarovski North America
04.2015 - Current
District Manager
Swarovski North America
01.2012 - 03.2015
Store Training Manager
Swarovski North America
03.2009 - 12.2011
Communications -
Scottsdale Community College