Angela Sue Price
Medical Assistant
Gainesville,GA
Summary
I am Accomplished and energetic with a solid history of achievement in business. I am a motivated leader with strong organizational skills. I excel in a customer service-related environment.
Overview
30
30
years of professional experience
Work History
Sales Associate
Kirkland's Home
Gainesville
10.2023 - 07.2024
- Processed credit card transactions quickly and securely.
- Attended weekly team meetings to review performance goals and objectives.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Upsold additional items based on customer interests and needs.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Processed transactions using a point-of-sale system.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Assisted customers with product selection, sizing and styling.
- Developed promotional strategies to increase sales volume.
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Helped customers find specific products, answered questions, and offered product advice.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Engaged customers in friendly, professional dialogue to determine needs.
- Developed trusting relationships with customers by making personal connections.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Built and maintained relationships with peers and upper management to drive team success.
- Adhered to company initiatives and achieved established goals.
- Worked with fellow sales team members to achieve group targets.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
Sales Associate
Belk
10.2017 - 04.2019
- Greet each customer and ascertain what each customer’s needs were
- Described merchandise and explain use, operation and care of merchandise to customers
- Customer Service
- Math skills- such as computing sales price, and total sales price with discount
- Credit Card payment processing and cash handling
- Prepare sales slips and sales contract for pre-sale events
- Maintain knowledge of current sales and promotions
- Maintained thorough knowledge of best security practices
- Open and close register, performing tasks such as counting money, separating charge slips, coupons and discounts
- Inventory stock and requisition new stock.
Retail Sales
JcPenney
05.2016 - 08.2017
- Greet each customer and ascertain what each customer’s needs were
- Described merchandise and explain use, operation and care of merchandise to customers
- Customer Service
- Math skills- such as computing sales price, and total sales price with discount
- Credit Card payment processing and cash handling
- Prepare sales slips and sales contract for pre-sale events
- Maintain knowledge of current sales and promotions
- Maintained thorough knowledge of best security practices
- Open and close register, performing tasks such as counting money, separating charge slips, coupons and discounts
- Inventory stock and requisition new stock.
Preschool Teacher
Christ place church
08.2010 - 05.2014
- Establish and enforce rules for behavior, and procedures for maintaining order
- Organize and lead activities designed to promote physical, mental, and social development
- Created and lead games for the students such as, art, music storytelling and crafts
- Teach basic skills such as color, shape, number, and letter recognition, personal hygiene and social skills.
Medical Front Office Receptionist
Longstreet Clinic Pediatrics
Gainesville, GA
11.1998 - 04.1999
- Operate telephone switchboard to answer, screen or forward calls, providing information, taking messages and/or scheduling appointments
- Greet persons entering establishment and determine the nature and purpose of the visit
- Direct or escort patients to their proper destination within the facility
- Receive payment and record receipts for services
- Schedule appointments, maintain and update appointment calendars
- File and maintain records
- Provide general practice information.
- Assisted with administrative tasks such as filing, faxing, copying documents.
- Provided excellent customer service through courteous interactions with patients and families.
- Assisted with scheduling appointments, verifying insurance coverage, collecting co-payments, and updating patient information in the electronic medical records system.
- Verified patient demographic information at time of check-in and check-out.
- Greeted patients and visitors in a friendly and professional manner.
- Answered incoming calls promptly, efficiently processed callers' inquiries, and transferred calls to appropriate personnel when necessary.
- Prepared charts for new patients prior to their appointment.
- Delivered high-quality administrative and customer service to sustain patient and work flows.
- Protected patients by observing strict HIPAA guidelines.
- Checked patients in and out for appointments and collected co-payments.
- Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
- Greeted patients, determined purpose of visit and directed to appropriate staff.
- Followed HIPAA guidelines when handling confidential patient information.
Unit Secretary
Northeast Georgia Diagnostic Clinic
Gainesville, Georgia
08.1994 - 10.1998
- Use various computer applications for database management and word processing
- Answer telephones and give information to callers, take messages and/or transfer to appropriate individuals
- Collect and deposit money, disburse funds from cash accounts to pay bills or invoices, kept records of collections and disbursements and ensured accounts were balanced
- Created and maintained information in database
- Operated office equipment, such as fax, copiers, phone systems, and arranged for repairs when needed
- Direct visitors to appropriate locations within the facility
- Complete forms in accordance to company procedures
- Schedule and confirm appointments
- Operate office equipment such as voice mail messaging systems, word processing, spreadsheet and other software applications systems
- Prepare reports, financial statements, letters, case histories and medical records.
Education
Diploma -
Gainesville High School
Gainesville, GASkills
- Exceptional customer service
- Excellent people skills
- Cash Handling
- Problem-solving skills
Timeline
Sales Associate
Kirkland's Home
10.2023 - 07.2024
Sales Associate
Belk
10.2017 - 04.2019
Retail Sales
JcPenney
05.2016 - 08.2017
Preschool Teacher
Christ place church
08.2010 - 05.2014
Medical Front Office Receptionist
Longstreet Clinic Pediatrics
11.1998 - 04.1999
Unit Secretary
Northeast Georgia Diagnostic Clinic
08.1994 - 10.1998
Diploma -
Gainesville High School