Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
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Angela Prue

Angela Prue

Vernal,UT

Summary

Experienced with developing and implementing supportive programs to address diverse needs. Utilizes effective communication and active listening to build trust and rapport with clients. Track record of employing conflict resolution and mentoring skills to clients as well as coworkers. Exemplary interpersonal skills honed in a variety of professional settings from processing to youth counseling.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Processing Supervisor

Uintah Basin Herbals
03.2025 - Current
  • Promoted safe working practices to maintain compliance with established policies and procedures of State certified clean room.
  • Implemented workflow processes and pre and post-production of herbal product.
  • Collaborated on production schedules to effectively fulfill production plans and meet process goals.
  • Accurately weighed and prepared herbs for extraction.
  • Processed and supervised the steeping processes of extraction.
  • Managed cleaning and sterilization of processing room, tools, implements.
  • Safely drained and barreled herbal tincture product.

Youth Technician

Split Mountain Youth Center
10.2024 - 12.2025
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed daily supervision of youth during educational classes, physical recreation and medical visits.
  • Completed complex lessons for youth teaching Dialectical Behavior Therapy, Coping Mechanisms and Independent Life Skills.
  • Actively participated in continuous learning initiatives to stay updated on youth files, reporting and trends.

Customer Satisfaction Representative

Bahama Mamas Tanning and Boutique
01.2023 - 02.2024
  • Demonstrated expertise in tanning products and sunbed to provide accurate information and guidance to customers.
  • Boosted customer retention rates with proactive follow-ups on pending issues or concerns.
  • Maintained high-quality standards for customer interactions by consistently meeting or exceeding performance metrics.
  • Consistently received praise from customers for exceptional service, reinforcing the organization''s commitment to customer satisfaction.
  • Operated multiple sunbeds, switchboards and computer systems for cash handling and tanning equipment.
  • Performed sanitizing and cleaning of facility, sunbeds and customer retail displays.

Butchery Assistant

Uintah Packing Company
06.2022 - 01.2023
  • Reduced waste by closely monitoring product shelf life and adjusting stock rotation practices accordingly.
  • Participated in ongoing professional development opportunities to stay current on industry trends and further enhance skills as a Butchery Assistant.
  • Provided valuable input on pricing decisions and product offerings based on firsthand experience with customer preferences and market trends.
  • Ensured high quality merchandise by routinely inspecting products for freshness, discarding any subpar items.

Owner/Operator

The Low Carb Kitchen
03.2019 - 01.2023
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.

Youth Counselor

Split Mountain Youth Center
01.2019 - 07.2021
  • Monitored youth behavior and offered guidance and support for positive change.
  • Supervised youth in engaging environment to promote security and safety for all ages.
  • Assisted youth in developing problem-solving and communication skills to support stress management.
  • Coached youth in conflict resolution skills, reducing incidents of aggression and improving peer relationships.

Administrative Manager

American Compressor Solutions
04.2015 - 10.2017
  • Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
  • Provided exceptional administrative support for sales staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
  • Oversaw office and delegated tasks to maintain positive, productive administrative operations.
  • Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.

Administrative Assistant

Circle D Services
04.2017 - 09.2017
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Bank reconciliation and deposits.
  • Customer invoicing, account maintenance and payment processing.

Wholesale Sales Manager

Cedar Bear Naturals
03.2013 - 05.2015
  • Collaborated with marketing team to develop promotional materials and targeted campaigns for increased brand visibility.
  • Increased wholesale sales revenue by implementing effective strategies and establishing strong customer relationships.
  • Enhanced customer satisfaction with personalized service and prompt responses to inquiries and concerns.
  • Evaluated sales performance metrics regularly, identifying areas of improvement and implementing necessary changes.

Personal Banker

Wells Fargo
01.2012 - 02.2013
  • Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
  • Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.

Insurance Agent

American Family Insurance
04.2012 - 12.2012
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Maintained high standards of customer service by building relationships with clients.

Education

High School Diploma -

Uintah High School
Vernal

Administration

Mira Costa College
Oceanside

Business Administration And Management

William Marsh Rice
Houston

Skills

  • Workload prioritization
  • Process documentation
  • Multitasking and organization
  • Works Well Under Pressure
  • Written/Verbal communication
  • Documentation and reporting
  • Operations management
  • Business planning
  • Team collaboration
  • Self-care strategies
  • Individual counseling
  • Life skills training
  • Behavior management
  • Group counseling

Accomplishments

  • Achieved top tier bonus through effectively exceeding with new accounts.
  • Achieved 2021 Pillar Award by completing at risk youth care with empathy and efficiency, exceeding job description and expectation.
  • Completed payroll for staff of 22 direct reports.

Certification

  • CAP - Certified Administrative Professional
  • Office Management License - 2009

Interests

  • Advocacy Campaigns
  • Fundraising Events
  • Animal Welfare Advocacy
  • Volunteer Work
  • Participating in various activities, including Addict to Athlete, Fit to Recovery, and Alcoholics and Narcotics Anonymous events

Timeline

Processing Supervisor

Uintah Basin Herbals
03.2025 - Current

Youth Technician

Split Mountain Youth Center
10.2024 - 12.2025

Customer Satisfaction Representative

Bahama Mamas Tanning and Boutique
01.2023 - 02.2024

Butchery Assistant

Uintah Packing Company
06.2022 - 01.2023

Owner/Operator

The Low Carb Kitchen
03.2019 - 01.2023

Youth Counselor

Split Mountain Youth Center
01.2019 - 07.2021

Administrative Assistant

Circle D Services
04.2017 - 09.2017

Administrative Manager

American Compressor Solutions
04.2015 - 10.2017

Wholesale Sales Manager

Cedar Bear Naturals
03.2013 - 05.2015

Insurance Agent

American Family Insurance
04.2012 - 12.2012

Personal Banker

Wells Fargo
01.2012 - 02.2013

High School Diploma -

Uintah High School

Administration

Mira Costa College

Business Administration And Management

William Marsh Rice