Angela Pumphrey
Mineola
Summary
Dynamic business owner with a proven track record at Texas Flatbed LLC, excelling in customer relations and business development. Expert in financial management and project estimating, I fostered strong client relationships, driving repeat business. An effective leader, I streamlined operations, enhancing efficiency and ensuring compliance in a competitive marketplace.
Overview
14
14
years of professional experience
Work History
Owner
Texas Flatbed LLC
08.2020 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
Office Manager
L&L Enterprise - Dr Larry Isbell
06.2011 - 02.2025
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Patient Referrals
- Scheduling patients
- Insurance verifications-Insurance billing
- Streamlined billing processes for quicker reimbursement, improving cash flow.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Provided proper scheduling of patients, ensuring timely, and effective allocation of resources and calendars.
- Managed daily administrative tasks to ensure smooth operations within the medical office environment.
- Assisted physicians with clinical documentation to ensure complete and accurate records for each patient visit.
Education
General
Western High
Davie, FL08-1990
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Project estimating
- Marketing
- Business development
- Bidding processes
- Marketing tactics
- Customer service
- Decision-making
- Effective leader
- Goal setting
Timeline
Owner
Texas Flatbed LLC
08.2020 - Current
Office Manager
L&L Enterprise - Dr Larry Isbell
06.2011 - 02.2025
General
Western High
Similar Profiles
Brandie AmbrozBrandie Ambroz
Co-Owner at J&B Flatbed Service LLCCo-Owner at J&B Flatbed Service LLC
Marty PorrasMarty Porras
Truck Driver at TMC Flatbed TransportTruck Driver at TMC Flatbed Transport
Sincere FerebeeSincere Ferebee
Warehouse Associate at Lowe’s Flatbed DistributionWarehouse Associate at Lowe’s Flatbed Distribution
Kaitlin PondKaitlin Pond
Fifth Grade Teacher at The Green Vale SchoolFifth Grade Teacher at The Green Vale School
Jaxon CivalierJaxon Civalier
Camp Counselor at Camp DestinationCamp Counselor at Camp Destination