Angela Quijada
Bradenton,FL
Summary
- Property manager focused on satisfying guests and maintaining high occupancy rates. Reports any major issues to owners and takes initiative to find viable solutions. Autonomous when minor problems arise on-site.
- Specializing in strategic planning, lease administration and property maintenance protocols to increase asset value. Excellent negotiation, conflict resolution and time management skills crucial to navigating complex situations and fostering positive relationships with guests and stakeholders.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Property Manager
LV7 Investment Group LLC
Sarasota, FL
05.2020 - Current
- Coordinated with contractors for repair and maintenance services as needed.
- Conducted property inspections to ensure rental units met safety and quality standards.
- Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.
- Oversaw projects through timely inquiry response, event coordination and on-site support for feature film productions and events.
- Responded promptly to inquiries from prospective renters regarding availability, amenities, rates, policies.
- Advised owners on best practices for increasing the appeal of their properties through renovations or upgrades.
- Prepared sales contracts, researched customer needs, and promoted various products and services.
- Oversaw daily operations, maintenance, and administration of various properties.
- Enhanced event space quality by partnering with construction crews and contractors to complete maintenance and repairs.
- Compiled and conveyed operational and financial data to regional manager.
- Performed regular site visits at each property location to assess condition and identify any areas that need improvement.
- Prepared documents required for registering short-term rentals.
- Managed and oversaw operations, maintenance and administration of properties.
- Negotiated contracts with vendors providing goods and services related to vacation rental operations.
- Maintained accurate records of all rental property transactions, repairs and maintenance.
- Organized monthly reports detailing income generated by each property under management.
- Implemented systems for tracking inventory levels of supplies used in rental units.
- Collaborated with owners to develop strategies for pricing accommodations based on current market trends.
- Developed strategies to increase bookings and optimize revenue potential for each property.
- Prepared detailed budgets and financial reports for properties.
- Inspected properties upon check-in and check-out of guests ensuring they are in satisfactory condition.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Welcomed customers, offered assistance and answered questions by providing rates, terms and conditions of rental.
- Answered telephones to assist customers and resolve issues.
- Identified opportunities for improving operational efficiency across multiple locations.
- Met with clients to negotiate management and service contracts.
- Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
- Provided exceptional customer service to guests throughout their stay.
- Prepared and submitted reports to supervisor.
- Collect payment if necessary.
- Resolved guest complaints in a timely manner.
- Completed day-to-day duties accurately and efficiently.
- Completed routine maintenance and repair.
- Utilized various software and tools to streamline processes and optimize performance.
- Managed inventory and supplies to ensure materials were available when needed.
- Updated and maintained databases with current information.
Education
Bachelor of Science - Engineering
Universidad Gran Mariscal De Ayacucho
Venezuela07-2016
Some College (No Degree) - Aeronautical Technician
Universidad Simon Bolivar
Venezuela02-1994
Skills
- Forecast management
- Guest relations
- Activity control
- Work order control
- Preparation of rental contracts for events
- Accounting operations
- Property maintenance
- Property inspections
- Maintenance coordination
- Exceptional oral and written communication skills
- Database management
- Software utilization
- Administrative support
- Personnel management
- Apartment maintenance
- Maintenance scheduling
Certification
- FORMULATION AND EVALUATION OF ECONOMIC PROJECTS
- COST ESTIMATION AND ANALYSIS WORKSHOP
- PROJECT MANAGEMENT
- CONTRACT MANAGEMENT
- ESCALATION FORMULAS
- UNIT PRICE ANALYSIS
- COST AND BUDGET FORMULATION
- PROJECT MANAGEMENT
- MICROSOFT PROJECT
- EFFECTIVE POWER POINT PRESENTATIONS
Languages
Spanish
Native/ Bilingual
English
Full Professional
Timeline
Property Manager
LV7 Investment Group LLC
05.2020 - Current
- FORMULATION AND EVALUATION OF ECONOMIC PROJECTS
- COST ESTIMATION AND ANALYSIS WORKSHOP
- PROJECT MANAGEMENT
- CONTRACT MANAGEMENT
- ESCALATION FORMULAS
- UNIT PRICE ANALYSIS
- COST AND BUDGET FORMULATION
- PROJECT MANAGEMENT
- MICROSOFT PROJECT
- EFFECTIVE POWER POINT PRESENTATIONS
Bachelor of Science - Engineering
Universidad Gran Mariscal De Ayacucho
Some College (No Degree) - Aeronautical Technician
Universidad Simon Bolivar
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