Angela Ramirez
Moundsville,WV
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
I excel in customer service and problem-solving, significantly boosting repeat business. Skilled in multitasking and collaboration, my background spans sales, hospitality, and business with a track record of resolving challenges efficiently and fostering positive relationships.
Overview
4
4
years of professional experience
Work History
Sales Associate
Busy Beaver Building Centers Inc.
08.2022 - 02.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Front Desk Agent
Holiday Inn Express
05.2022 - 04.2023
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
Elderly Caregiver
Frank & Patty Carney
04.2020 - 08.2022
- Offered companionship and kindness to elderly patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
- Enhanced elderly residents'' quality of life by providing compassionate care and assistance with daily activities.
Education
Associate of Applied Science - Computer Information Technology
West Virginia Northern Community College
Wheeling, WV08.2006
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Problem-Solving
- Reliable and punctual
Timeline
Sales Associate
Busy Beaver Building Centers Inc.
08.2022 - 02.2024
Front Desk Agent
Holiday Inn Express
05.2022 - 04.2023
Elderly Caregiver
Frank & Patty Carney
04.2020 - 08.2022
Associate of Applied Science - Computer Information Technology
West Virginia Northern Community College
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