Angela Ramsey

Manages the operation of the central school office. Serves as building receptionist; answers and responds to telephone and in-person inquiries from students, staff, parents and the public. Answers the telephone and screens calls for the principal, staff, students, and others working in the building. Receives and distributes mail.

 Acts as secretary to the principal; maintains appointment calendar; schedules meetings. Compiles data for enrollment and other reports and lists; formats and types correspondence, forms, memoranda and reports from handwritten drafts or dictation; duplicates materials. Types and distributes staff bulletin and school newsletter; may record and transcribe meeting minutes.

 Coordinates work of clerical personnel assigned to office; assigns and reviews work; monitors and adjusts work load to maintain even distribution.

 Coordinates activities of parent volunteers; provides training; assigns and reviews tasks. Maintains current listings of volunteers.

 Registers incoming students and processes enrollment materials; completes data input on computer; coordinates services and information with sending/receiving schools and district offices; completes procedures for students withdrawing from the school.

 Maintains student attendance records; alerts principal to student attendance problems; may contact parents to verify absence of students.

 Maintains records and files for staff and student information; maintains staff absence records. May assist with assignment and release of substitute personnel in coordination with the district’s substitute office.

 Maintains accounting ledgers for general building budget and ASB budget; collects monies for various student activities; prepares and maintains bank deposits; writes checks. Submits daily lunch count; may generate and print weekly lunch roster.

 Schedules building use; monitors building keys; maintains safe. Troubleshoots problems with office equipment and calls for service as necessary. Writes work orders for custodial personnel. Communicates with the transportation department concerning transportation arrangements.

 Requisitions, receives, accounts for and distributes school supplies, textbooks and materials. Takes periodic inventory.

 Coordinates a variety of programs as requested, such as voter registration, federal survey, school pictures, school insurance and other activities; coordinates with Parent Teacher Association on a variety of activities.

 Supervises students who come in to the office; monitors and corrects student behavior. Provides clerical assistance to teachers and itinerant staff, as time allows or as authorized by principal.

• Performs all duties of the Reimbursement Associate:
• Checks and understand eligibility and verification requirements
• Reviews claims using basic understanding of insurance coverage and criteria to help determine appropriate steps to submit payable claim
• Researches overdue accounts and follows up by mail and/or phone to insurance carriers or customers on delinquent payments
• Reviews denied or unpaid claims to determine proper resolution
• Resubmits general claims with proper documentation for further carrier review
• Responds to inquiries regarding account status in a timely manner
• Understands billing software in order to review customer information and enter data
• Maintains notes and documents progress appropriately and timely
• Brings recurring issues to the attention of management
• Files appeals and grievances on denied claims or authorizations/documentation.
• Identifies payer trends and issues and escalates when needed.
• Understands advanced Medicare/Medicaid qualifications to meet payer guidelines.
• Resolve discrepancies and prepare adjustments and refunds as necessary.
• Reviews medical records for audit purposes.
• Performs other duties as assigned.