ANGELA RANDOLPH WATSON

• Maintained compliance with labor laws by conducting thorough audits of HR practices and policies.
• Updated and maintained employee attendance records.
• Reviewed and screened applicant resumes to identify qualified candidates.
• Partnered with management team to coordinate on-boarding and off-boarding processes.
• Ensured accuracy of personnel records by meticulously maintaining confidential files and databases.
• Maintained office supplies, distributed mail and processed invoices for payment.
• Updated Human Resources Information System (HRIS) database, maintained data accuracy and assisted with system changes.
• Responded to inquiries by answering telephone calls, in-person questions and emails.
• Organized company-wide events to foster a positive work culture and enhance employee engagement.
• Supported coordination of benefits open enrollment activities and process.
• Documented human resources records and maintained confidentiality of sensitive personal information.
• Developed training materials to facilitate consistent onboarding experiences for new hires across departments.
• Managed benefits administration, ensuring accurate enrollment and providing helpful resources for employees.
• Assisted in talent acquisition by conducting comprehensive job analyses and creating accurate job descriptions.
• Organized new employee orientation schedules for new hires.
• Delivered friendly assistance with new hires throughout interviewing and hiring process.
• Screened applicant resumes and coordinated both phone and in-person interviews.
• Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
• Created and completed personnel action forms for hires, terminations, title changes and terminations.
• Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
• Checked references for potential candidates.
• Converted employee status from temporary to permanent.

The Flats at the Professional arts Building

The Jordan

• Organization of resident files
• Compliance with Fair Housing
• Section 8 Program enrollment and recertification requirement
• Eviction drafts
• Marketing / Market Surveys
• Skills in Property Management software
• Rent Manager
• Yardi
• Entrata
• Resident Relation specialist
• New Vendor account set up
• New office hires
• Staff team building events
• Resident Relations
• Customer satisfaction
• Conducted regular property inspections to identify potential issues and ensure compliance with safety regulations.
• Followed up on delinquent tenants and coordinated collection procedures.
• Posted policies and rules in common areas for tenant review.
• Verified income, assets, and expenses, and completed file tracking sheet for each applicant.

1111 Light St

520 Park

• Conducted regular property inspections to identify potential issues and ensure compliance with safety regulations.
• Inspected common areas for cleanliness and notified maintenance of overflowing trash.
• Resolved conflicts between tenants regarding noise, encroachments, and parking.
• Kept accurate records of all resident and tenant correspondence.
• Showed apartments to potential tenants and answered questions regarding community.
• Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
• Followed up on delinquent tenants and coordinated collection procedures.
• Collaborated with legal department on eviction proceedings when necessary; following proper protocols and documentation requirements laid down by law.
• Developed strong relationships with vendors, negotiating favorable contracts for cost-effective services.
• Maintained accurate records of all transactions, ensuring timely reporting to senior management and owners.
• Processed applications efficiently by conducting thorough background checks and verifying references to select qualified tenants.
• Enhanced property value by overseeing regular upkeep, repairs, and capital improvement projects.
• Implemented new marketing strategies to attract prospective tenants and maintain high occupancy rates.
• Prepared detailed reports on property performance metrics for monthly review meetings with senior management team members.
• Reduced vacancy rates through targeted marketing efforts like hosting open houses and leveraging social media platforms.
• Organized community events to foster positive relationships between tenants and build a sense of community within the property.
• Trained new hires on company policies, procedures, software applications and industry best practices-leading them towards successful job performance.
• Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
• Complied with safe housing requirements and contractual obligations by resolving tenant issues and service needs.
• Assisted in the preparation of annual budgets, monitoring expenses to ensure financial goals were met.
• Assisted in the development of policies and procedures for Section 8 program administration, improving overall efficiency.
• Tracked progress toward affordable housing goals through detailed reporting mechanisms and data analysis techniques.
• Maintained up-to-date knowledge of HUD regulations, ensuring accurate information dissemination to both tenants and landlords.

• Tracked progress toward affordable housing goals through detailed reporting mechanisms and data analysis techniques.
• Assisted clients with completion of applications and paperwork.
• Interviewed applicants and explained scope of different available benefits.
• Reviewed applications for different aid programs and determined which qualification criteria for individuals.
• Communicated with people from various cultures and backgrounds on application process.
• Provided comprehensive support services to tenants, including referrals to social service agencies when needed.
• Coordinated move-in processes for new tenants, resulting in a smooth transition into their new homes.
• Collaborated with landlords to address property concerns, resulting in improved living conditions for tenants.
• Ensured timely communication of program updates to stakeholders through well-organized meetings and written correspondence.
• Fostered a positive working environment within the Section 8 team through effective communication and collaboration strategies.
• Conducted thorough eligibility assessments to ensure accurate placement of families in suitable housing units.
• Enhanced tenant satisfaction by efficiently processing Section 8 applications and addressing concerns promptly.
• Skilled at working independently and collaboratively in a team environment.
• Worked effectively in fast-paced environments.
• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Paid attention to detail while completing assignments.