Angela Rauf-Nomaw

* Implement active and passive strategies to promote the services of ADCSI (Alzheimer's Disease Caregiver Support Initiative)

* Perform intake and risk assessments to Caregivers to determine unmet needs

* Complete required daily, weekly, monthly, and quarterly service documentation.

* Provide individual and family care consultation

Enroll Caregivers into Project Lifesaver through the completion of application/assessment and coordination with local Sheriff's Department for implementation

* Provide assistance with the Warren, Washington, and Hamilton County Memory Cafe's as needed

*Provide facilitation of support groups to Warren, Washington, and Hamilton Counties.

*Provide community outreach events as necessary

* Complete and maintain required annual documentation per NYS DOH

* Actively participate in weekly Staff meetings with Asst. Director and in monthly Staff meetings with Plattsburgh Staff.

*All duties as assigned by Program Director and NYS DOH

* Supervised 8-10 Care Managers and their caseloads of between 35-42 families per Care Manager. Reviewed all referrals and intakes assigned with Program Director

*Interviewed, hired, and completed the onboarding process with all new Care Managers

*Utilized written and elctronic tools to fully assess medical, mental health, substance abuse and psychosocial needs of all enrolled Members, completing/auditing comprehensive Assessments prior to Staff developing an Individual Care Plan (LifePlan)

*Complete weekly Staff individual Supervisions, facilitate monthly Staff meetings

*Audit all Care Managers daily notes, LifePlans, and Assessments prior to publishing and submitting to NYS OPWDD.

* Maintain all records while observing and enforcing Confidentiality Laws within the Agency Mission, NYS DOH, and NYS OPWDD Guidelines.

*Accurately maintain all time activity, approve time off, including vacation time for all Care Managers on my team

* Provide supervision of Care Coordination & Support Staff in two offices (Albany, NY and Hudson, NY)

* Incorporate the Trans-Theoretical Model of Behavior Change, as applicable into all aspects of Supervision

* Address Program vacancies/expansion by conducting interviews, obtaining references, and moving through the hiring process with accuracy and efficiency

*Provide newly hired Care Coordinators with onboarding; including re-training of current Staff in each office location, updating all policies & procedures as necessary with both Health Home Leads (CRHC and GSI)

* Conduct case specific an non-case specific supervision with Care Coordination staff weekly, and as required. Maintained all documentation accurately including supervisory notes after each Supervision

* Develop and monitor corrective actions plans with employees as necessary

*Ensure provision of services in maintaining Agency mission.

* Daily monitoring of all Staff and problem solve when needed. Provide 24 hours on-call crisis intervention for 1 month per quarter.

*Advocate with community Stakeholders and community agencies to assist Staff in advocating for services

*Observe and enforce NYS DOH; NYS MEdicaid; HIIPA; HIV/AIDS Confidentiality laws.

*Conduct weekly reviews of all documentation/charts to ensure compliance with NYS, HH Lead Agencies; AIDS Services; Catholic Charities CQI and Local/Federal Standards.

*Work in partnership with biological and foster families, DCF Social Workers, and Staff to promote safety, permanency, and reunification of foster children referred by local DCF

* Practice a variety of family engagement strategies to provide support, coaching, and education to identified families

* Facilitate shared parenting meetings and Family SAfety Plan meetings with DCF Staff, Director, families, State Attorney, and other assigned Providers of foster children/biological/foster families.

*Served as part of an on-call emergency response team for crisis intervention situations on a two week rotation (on call). Oversaw anger management, social skill development, and mental health awareness programs within DCF and Eckerd Kids

*Completed monthly progress reports, updated Plans of Care, including all interventions/strategies utilized

* worked in collaboration with Guardian-at Litems, prepared court documentation and testified in TPR hearing when necessary