Angela Reagan
Dunnellon,FL
Summary
Innovative professional and results-driven sales performer with solid history of success in bringing in new customers, managing revenue streams and maintaining solid account relationships. Continuously monitor competitors and research market conditions to stay responsive and successful in dynamic environments. Persuasive negotiation and program management abilities.
Overview
23
23
years of professional experience
1
1
Certificate
Work History
Area Director of Sales
Aimbridge Hospitality
08.2023 - Current
- Planned and managed overall sales and marketing strategies for a collection of 3 select branded hotels, including Courtyard by Marriott Ocala, Fairfield Inn and Suites Ocala, and Residence Inn Ocala.
- Achieved optimal occupancy and ADR growth to maximize total revenue, consistently meeting or exceeding profit objectives for the entire collection of hotels.
- Oversaw hotel sales department operations, including direct sales, follow-up, sales administration, and the hiring, training, and coaching of staff.
- Developed and managed sales and marketing budgets, forecasts, advertising, marketing, and business plans, ensuring alignment with approved plans and budgets.
- Directed sales and marketing efforts to enhance brand visibility and drive business growth across all properties.
- Coordinated team efforts to exceed sales targets and expand market share within the territory.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Compiled and analyzed data to determine approaches to improve sales and performance.
National Sales Manager - World Equestrian Center
Columbus Hospitality Management
03.2023 - 08.2023
- Developed and maintained key relationships with clients, leading to enhanced customer loyalty and increased repeat business.
- Conducted thorough competitor analysis to identify potential threats and opportunities in the marketplace.
- Expanded market share by identifying untapped markets and devising tailored strategies to target them effectively.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Built relationships with customers and community to establish long-term business growth.
- Created customized solutions for unique client needs resulting in increased customer satisfaction.
Director of Sales & Marketing - Holiday Inn Roberts Centre
Columbus Hospitality Management
06.2017 - 03.2023
- Responsible for delivering strategic sales and marketing vision, and leadership for the Holiday Inn Roberts Centre in Wilmington, OH
- Tasks include: developing, facilitating and overseeing the sales team, managing existing client relationships while generating new business, and providing expertise on competitive set surrounding sales related activities, trade shows, and events
- Responsible for hiring, training, leading, motivating and maximizing the performance of the sales team
- Central focus is in direction and development of the sales team and responsibility and accountability for top line revenue with sensitivity to bottom line results for the Roberts Centre Complex including a Hotel, Ralph's American Grill and an 80,000 square-foot state-of-the-art convention center.
Private Dining Director
Fleming's Prime Steakhouse & Wine Bar
09.2015 - 05.2017
- Increase revenue by developing new and existing client base with proactive sales techniques and effective client maintenance
- Work with guests from inquiry and throughout planning process, creating optimal experience for all guests through analysis of needs and budget and creatively applying resources, products, and facilities
- Actively up-sell and grow existing business with additional events, products, and services
- Manage revenue goals (selling and planning) as outlined in annual plan
- Proactive solicitation of target markets; to include cold calls, follow-up repeat business, lost business, and all inquiries
- Respond to all inquiries received, handle initial inquiries in efficient manner, and consistently follow up with printed material, customized letters, and scheduled phone maintenance.
Sales Manager - Association/Special Event Sales/Eukanuba Hall
Holiday Inn Roberts Centre, Columbus Hospitality
02.2002 - 09.2015
- Assist clients and potential clients in planning meetings, seminars, wedding ceremonies and receptions, Association events, trade shows and other large events
- Maximize sales of 100,000 square foot conference facility and 118 room full service Holiday Inn hotel
- Completion of banquet event orders (Delphi 9.1), floor plans, revenue reports, marketing and forecasting of events on daily basis
- Revenue management and room blocks for Association, corporate, social and preferred clients
- Prospecting, presentations and completion of site tours for organizations and groups within market segmentation.
Skills
- Team Player with Excellent Communication Skills
- Pipeline Development
- Revenue Management, Rate and Room Availability
- Reliable, Flexible and Hard Working
- Computer skills: Windows, PowerPoint, Microsoft Word, Excel
- Sales operations
- Client Relationship Management
- Problem-solving abilities
- Adaptability and Flexibility
Timeline
Area Director of Sales
Aimbridge Hospitality
08.2023 - Current
National Sales Manager - World Equestrian Center
Columbus Hospitality Management
03.2023 - 08.2023
Director of Sales & Marketing - Holiday Inn Roberts Centre
Columbus Hospitality Management
06.2017 - 03.2023
Private Dining Director
Fleming's Prime Steakhouse & Wine Bar
09.2015 - 05.2017
Sales Manager - Association/Special Event Sales/Eukanuba Hall
Holiday Inn Roberts Centre, Columbus Hospitality
02.2002 - 09.2015
Master Degree - General Administration , Human Resources Administration
Central Michigan University
Bachelor Degree - Organizational Leadership
Wittenberg University
Courses of Relevance:
Associate Degree - Associate of Arts
Southern State Community College
ServSafe Certification valid through February of 2029
June 2024 Graduate of Ocala Citizens Academy
Education
Master Degree - General Administration , Human Resources Administration
Central Michigan University
Mt. Pleasant, MI05.2017
Bachelor Degree - Organizational Leadership
Wittenberg University
Springfield, OH05.2008
Courses of Relevance:
Associate Degree - Associate of Arts
Southern State Community College
Wilmington, OHCertification
ServSafe Certification valid through February of 2029
June 2024 Graduate of Ocala Citizens Academy
Volunteer Experience
- Greene County Career Center, Board Member, 01/01/19 -12/01/22, The Board consists of representatives from the seven school districts served by the Career Center. Resigned December 2022 due to relocation.
- Greeneview Board of Education, Board Member, 01/01/17 - 12/01/22, Elected in the November 2017 General Election to the Greeneview Board of Education in Jamestown, Ohio. The four year term began in January of 2018. I was reelected in November of 2021 for a second four year term. Resigned December 2022 due to relocation.
- Boy Scouts of America, Auction Co-Chair, 04/01/10 - 04/01/16, Solicitation and Tracking of donations and support for Troop 543 in Jamestown, Ohio.
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