Angela Reed
Palestine,TX
Summary
Assistant Director with over 10 years experience with a tenacious leverage in business management. Well versed in EMS financial oversight,budgeting and profitability. Experience in employee recruitment, hiring, retention,team productivity, relationship building, staff scheduling, comradery and morale. Accomplished in organizational, multitasking and problem solving. Achieved in enhancing operations with positive leadership and team building for employee retention. Consistently meets and exceeds tasks and goals. Successfully resolves conflicts and complaints. Comfortable working with all organization levels and resources with a trusted relationship with in the community.
Overview
16
16
years of professional experience
1
1
Certification
Work History
EMS Assistant Director
Archery EMS
Palestine, TX
06.2013 - Current
- Successfully helped start ,operate and manage a thriving EMS service for over 10 years.
- Developed Policies/Procedures and Protocols.
- Interview, hired, trained and supervised employees.
- Cultivate and maintain relationships to promote positive work culture.
- Monitor team compliance for safety/health guidelines per policy/procedures while directing daily operations.
- QA/QI and generate reports to review data and issue corrective actions for improvements for employees.
- Oversaw recordkeeping and reporting efforts to satisfy document processing guidelines for State requirements.
- Developed performance goals and methods for achieving milestones.
- Established budgets,tracked expenses and made financial decisions to drive business success.
- Evaluate and implement adjustments to policies/procedures.
- Oversee purchasing and inventory.
- Successfully improved employment turnover through a healthy work environment.
- Kept records for inventory, income and expenses.
- Resolved issues quickly through quick decision-making.
- Analyzed financial statements and trends to manage cash flow.
- Kept up-to-date on regulatory changes affecting business operations.
- Developed/Maintained a maintenance schedule with a local certified Emergency Vehicle Technician (EVT) company.
- Attended/Participated in RAC G to stay current on the Regional Emergency Medical Trauma System plan.
Paramedic Supervisor
Teague EMS
Teague, TX
08.2008 - Current
- Recruit, hire, train and manage employees.
- Train and mentor employees to maximize efficiency and protect public safety and trust.
- QA/QI employee patients care runs.
- Coordinate work schedules, assignments and activities.
- Establish solid relations with other leadership and staff through meetings and information exchanges.
- Adhere to protocols and procedures to maintain safety of patients and EMS crew.
- Developed strong rapport with other medical professionals to foster quality and efficient patient care.
- Lead all employees by example to foster comradery and respect
- Conduct equipment inspections,vehicle checks and adhere to maintenance schedule.
Paramedic
LMC EMS
Groesbeck, TX
06.2008 - Current
- Worked with EMS Director to facilitate the documentation and submission of patient care reports.
- Responded quickly,assessed emergency situations and prioritized medical care for patients.
- Developed a strong rapport with medical professionals to foster quality and efficient patient care.
- Adhered to protocols and procedures to maintain safety of patients and EMS crews.
- Maintained medical and professional skills/training/education for exceptional patient care.
- Interacted patients and their families to build rapport and provide emotional support.
- Worked alongside fellow employees with a positive and uplifting attitude for work environment comradery.
Paramedic
PRMC EMS
Palestine, TX
08.2012 - 12.2016
- Responded quickly, assessed emergency situations and prioritized medical care for patients.
- Developed a strong rapport with medical professionals to foster quality and efficient patient care.
- Adhered to protocols and procedures to maintain safety of patients and EMS crews.
- Maintained medical and professional skills/training/education for exceptional patient care.
- Interacted with patients and their families to build rapport and provide support.
- Worked alongside fellow employees with a positive and uplifting attitude for work environment comradery.
Education
School of Emergency Medicine/Paramedic
Trinity Valley Community College
Palestine, TX07.2011
School of Emergency Medicine/Intermediate
Trinity Valley Community College
Palestine, TX08.2006
School of Emergency Medicine/EMT
Trinity Valley Community College
Palestine, TX05.2006
Skills
- Employee Supervision
- Critical Thinking and Decision Making
- Employee Recruitment and Hiring
- Problem Identification/Resolution
- Verbal and Written Communication
- Operational Records Maintenance
- Employee Performance Monitoring and Evaluations
- Employee Work Scheduling
- Operations Oversight/Budget Control
- Process Improvements
- Employee Motivation
- Team Leadership
- Assignment Delegation
Certification
- Basic Life Support
- Advanced Cardiac Life Support
- Pre-Hospital Life Support
- Pediatric Advanced Life Support
Timeline
EMS Assistant Director
Archery EMS
06.2013 - Current
Paramedic
PRMC EMS
08.2012 - 12.2016
Paramedic Supervisor
Teague EMS
08.2008 - Current
Paramedic
LMC EMS
06.2008 - Current
School of Emergency Medicine/Paramedic
Trinity Valley Community College
School of Emergency Medicine/Intermediate
Trinity Valley Community College
School of Emergency Medicine/EMT
Trinity Valley Community College