Angela Reeve
Centralia,IL
Summary
Detail-oriented Food Service Professional with expertise in delivering exceptional customer service in fast-paced environments. Reliable CNA dedicated to fostering patient progress and ensuring safety and wellness through sustainable health habits. Experienced Production Worker with strong understanding of manufacturing processes and quality control, enhancing operational efficiency through effective troubleshooting and process improvements.
Overview
42
42
years of professional experience
Work History
Production Worker
North American Lighting
Salem , IL
08.2023 - 10.2026
- Monitored production line activity to enhance efficiency and ensure accuracy.
- Set up and operated production machinery according to company standards and protocols.
- Removed defective parts and components from production flow.
- Assisted with setup of production line to streamline manufacturing processes.
- Supported team goals by rotating between production lines and daily duties to meet demand.
- Followed established guidelines and procedures while completing assigned duties.
- Met or exceeded target for on-time customer shipments.
- Reported issues to supervisor promptly to facilitate quick resolution.
- Reduced health and safety risks through strict compliance with safety protocols and PPE requirements.
Food Service Team Member
SSM Health St. Mary's Hospital
Centralia, IL
12.2021 - 06.2023
- Adhered to staff performance and service standards, ensuring consistent and positive customer experiences.
- Coordinated food service tasks, including meal preparation and delivery, to support seamless operations.
- Prepared patient meal trays following SSM Health St. Mary's Hospital diet orders.
- Delivered meals and nourishments to patient rooms with courteous service.
- Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Maintained order and cleanliness of work areas to conform with health codes.
- Identified and implemented strategies to enhance food service quality and team efficiency.
- Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
Deli Associate
Walmart
Salem,, IL
07.2021 - 09.2021
- Prepared completed orders by slicing, weighing, packaging, and pricing meats and cheeses.
- Assisted deli customers with product inquiries and recommendations to enhance their shopping experience. by answering questions and offering recommendations.
- Assisted customers with large or special orders by providing samples, recommendations, and responses to requests.
- Followed food safety and sanitation procedures from company and regulatory standards.
- Received new inventory and rotated stock by date, ensuring freshness and quality of products for customers.
- Updated food displays and cases to effectively promote special items and attract customer interest.
- Answered phone questions about menu items, products, and services with clear information.
Diet Clerk
Salem Township Hospital
Salem, IL
04.2021 - 06.2021
- Guided individuals in food selection, preparation or menu planning based upon nutritional needs.
- Devised meal plans in line with patients' age, gender, diagnosis, cultural background and religious practices.
- Collaborated with interdisciplinary care team to ensure tailored nutritional plans met individual resident needs.
- Served specific meals to patients with special dietary needs.
- Assisted patients with special needs to eat meals, providing kindness and patience.
- Engaged residents in meaningful activities to enhance their overall dining experience.
- Coordinated with team members to refine cleaning protocols, supporting a safer and healthier environment.
- Followed dietary procedures in accordance with established policies.
Deli Associate
Walmart
Centralia, IL
05.2020 - 04.2021
- Welcomed customers warmly upon entry to enhance their shopping experience.
- Made orders by slicing, weighing, packaging and pricing meats and cheeses.
- Created visually appealing food arrangements for special orders and party trays, enhancing customer satisfaction.
- Answered telephone inquiries about menu items and services, providing customers with information to make informed choices.
- Received new inventory and rotated stock by dates to keep items fresh and usable.
- Stored perishable food items in freezer or refrigerator to protect food from spoilage.
- Updated displays and cases to promote special items and attract customer interest.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
- Maintained work areas in clean, neat and sanitized manner to reduce potential for illness or injury.
Customer Service/Cashier Assistant
Burger King
Centralia , IL
11.2018 - 05.2020
- Greeted guests and efficiently recorded counter and drive-thru orders to enhance customer experience.
- Processed cash, card, and mobile payments to ensure accurate transactions through Burger King POS system.
- Assisted team with stocking and organizing front-counter to maintain streamlined service.
Direct Support Professional
ResCare Inc.
Centralia , IL
06.2014 - 07.2015
- Assisted mentally disabled clients in group home with ADLs, meal preparation, medication support, and daily charting to enhance overall care.
- Oversaw medication administration, personal hygiene, and daily living activities to ensure compliance with care plans.
- Administered medications according to care plan.
- Partnered with multidisciplinary healthcare team to provide complete mental healthcare for clients.
- Enhanced client wellbeing through structured recreational activities and daily engagement.
- Maintained accurate records of client progress for care evaluation in charts and logbooks.
- Transported clients to doctor visits and other errands.
Customer service/Cashier
Big lots
Centralia, IL
02.2013 - 05.2013
- Greeted customers and delivered friendly customer service.
- Greeted shoppers and provided product information and assistance to enhance shopping experience.
- Processed customer purchases at Big Lots register using POS system.
- Operated cash registers to process payments for goods and services.
- Handled cash, card, and coupon transactions while following store procedures.
- Balanced cash drawer and verified till counts after each shift to ensure accuracy in transactions.
- Maintained cleanliness of front counter and checkout area to create a welcoming environment for customers.
CNA
Friendship Nursing Home
Centralia, IL
02.2012 - 01.2013
- Monitored vital signs and reported changes to nursing staff
- Assisted residents with activities of daily living, fostering dignity and independence.
- Assisted residents with walking, transfers, and wheelchair transport
- Repositioned residents to enhance comfort and prevent pressure sores
- Facilitated meal service and recorded resident food and fluid intake to ensure nutritional compliance
- Followed infection control procedures and safety rules throughout Friendship Nursing Home
Direct Support Professional
Hoyleton Youth and Family Services
Hoyleton, IL
06.2010 - 05.2012
- Provided care and assistance to youth with mental disabilities in a supportive environment.
- Supported and encouraged clients to promote health and wellness.
- Improved patient outlook and daily living through compassionate care.
- Enhanced patient well being by supporting participation in recreational activities.
- Developed strong rapport with patients to facilitate personalized and effective care.
- Documented patient information including vital signs, behaviors, and eating habits to ensure comprehensive care.
- Prevented patient injuries through effective use of restraints and supportive measures.
- Worked with multidisciplinary healthcare team to provide comprehensive mental healthcare to patients.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Administered medications according to the care plan.
Foreman/Supervisor
Gilster Mary Lee
Centralia, IL
09.1999 - 06.2009
- Directed production crews in Gilster Mary Lee food processing operations.
- Managed employee timekeeping, paperwork, and rework of nonconforming products to enhance cost control.
- Monitored plant-floor safety practices and corrected hazards.
- Managed sanitation tasks to ensure compliance with hygiene standards. to meet Gilster Mary Lee quality standards.
- Advanced to supervisor by supporting cross-departmental work through strong knowledge and dedication.
CNA
Fireside Nursing Home
Centralia , IL
03.1995 - 04.1998
- Monitored vital signs and reported updates to nursing staff.
- Provided personal care assistance with shaving, bathing, and oral hygiene to enhance patient wellness.
- Supported activities of daily living, personal hygiene, feeding, and ambulation.
- Repositioned residents to support comfort and help prevent pressure sores.
- Facilitated meal service and documented resident food and fluid intake to ensure proper nutrition.
- Maintained detailed records of patient care, condition changes, and concerns to inform medical staff.
Customer service/Cashier
Kentucky Fried Chicken
Centralia, IL
06.1990 - 05.1994
- Assisted customers with product inquiries, enhancing their shopping experience. Prepared food items by cooking and assembling according to recipes, ensuring quality and consistency. Welcomed customers warmly upon their arrival at the restaurant. Accurately recorded customer orders at point of sale, contributing to efficient transaction processing. Preparing menu items Proper food handling Inspected food item expiration dates to maintain freshness and safety. Stocking and rotating.
- Inspected food item expiration dates to maintain freshness and safety.
- Stocking and rotating.
- Assisted shoppers with product locations and store information
Laundry Attendant
Fireside Nursing Home
Centralia , IL
08.1984 - 06.1987
- Collected soiled linens and resident clothing throughout Fireside Nursing Home to ensure timely processing and hygiene compliance.
- Operated washers and dryers according to facility cleaning procedures.
- Added detergents and disinfectants for proper sanitation.
- Folded, stacked, and stored clean linens efficiently in designated areas for easy access and organization.
- Delivered clean clothing and linens to resident rooms.
- Inspected garments for stains, tears, and missing items.
- Implemented infection control procedures to maintain a safe environment for residents and staff.
Education
Associate - Business
Kaskaskia college
Centralia, IL06-2026
Certified Nurses Aide -
Kaskaskia college
Centralia, IL01-2010
HS Diploma -
Centralia High School
Centralia, IL01-1987
Diploma - General studies
Centralia Junior High School
Centralia, IL01-1983
Skills
Manufacturing processes
- Production management
- Assembly line operations
- Machinery operation
- Production efficiency
- Quality assurance
- Process optimization
- Workplace safety
- Reliability and efficiency
- Time management
- Inventory management
- Inventory control
- Cleaning techniques
- Sanitizing skills
- Safe food handling
- Culinary procedures
- Customer support
- Retail expertise
- Team support
- Team collaboration
- Effective communication
- Problem-solving abilities
- Problem resolution
- Active listening
- Organizational skills
- Mathematical competency
- Cash handling proficiency
- Problem resolution
- Process optimization
- Machinery operation
Affiliations
Deans List in college
Employee of the Month
References
- Heidi Henson. 618-780-4040. Former Supervisor
- Sharon Crook. 618-560-1808. Former Supervisor
- Holly Overall. 618-698-8414. Former Supervisor
Timeline
Production Worker
North American Lighting
08.2023 - 10.2026
Food Service Team Member
SSM Health St. Mary's Hospital
12.2021 - 06.2023
Deli Associate
Walmart
07.2021 - 09.2021
Diet Clerk
Salem Township Hospital
04.2021 - 06.2021
Deli Associate
Walmart
05.2020 - 04.2021
Customer Service/Cashier Assistant
Burger King
11.2018 - 05.2020
Direct Support Professional
ResCare Inc.
06.2014 - 07.2015
Customer service/Cashier
Big lots
02.2013 - 05.2013
CNA
Friendship Nursing Home
02.2012 - 01.2013
Direct Support Professional
Hoyleton Youth and Family Services
06.2010 - 05.2012
Foreman/Supervisor
Gilster Mary Lee
09.1999 - 06.2009
CNA
Fireside Nursing Home
03.1995 - 04.1998
Customer service/Cashier
Kentucky Fried Chicken
06.1990 - 05.1994
Laundry Attendant
Fireside Nursing Home
08.1984 - 06.1987
Associate - Business
Kaskaskia college
Certified Nurses Aide -
Kaskaskia college
HS Diploma -
Centralia High School
Diploma - General studies
Centralia Junior High School