Dedicated administrative professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
24
24
years of professional experience
Work History
Administrative Assistant/Social Media Coordinator
REMAX Lakeside Dreams-The Teel Team
Corsicana, TX
07.2021 - Current
Managed relational database to store information for reference, reporting and analysis.
Generated reports and typed letters in Word and prepared PowerPoint presentations.
Updated spreadsheets and databases to track, analyze and report on performance and sales data.
Developed and deployed marketing collateral to promote properties and drive sales.
Coordinated leads management with Top Producer & Chime CRM software to improve efficiency with prioritized prospects.
Maintained efficient office operations by handling errands and administrative functions.
Developed marketing content such as blogs, promotional materials and advertisements for social media.
Analyzed and reported social media and online marketing campaign results.
Veterinary Receptionist
Corsicana Veterinary Clinic
Corsicana, TX
05.2020 - 05.2021
Coordinated patient scheduling, check-in, check-out and payments for billing.
Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
Entered data from pet records and office visits into computer system.
Offered ample support to team members with creative solutions to complex challenges regarding scheduling, conflict resolution and medical care.
Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.
Veterinary Receptionist
Waxahachie Veterinary Clinic
Waxahachie, TX
07.2018 - 05.2020
Coordinated patient scheduling, check-in, check-out and payments for billing.
Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
Entered data from pet records and office visits into computer system.
Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.
Office Manager
Willow Brook Animal Hospital
DeSoto, Texas
01.1998 - 07.2018
Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
Managed office operations while scheduling appointments for department managers.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
Coordinated special projects and managed schedules.
Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
Implemented project management techniques to overcome obstacles and increase team productivity.
Coached new hires on company processes while managing employees to achieve maximum production.
Maintained computer and physical filing systems.
Oversaw work processes and performed quality control tasks to increase revenue and reduce production times.
Education
Bachelor of Science - Microbiology
The University of Texas at Arlington
Arlington, TX
Skills
Ease with Computers and Technology
Microsoft Office Suite
Document and File Management
Database and Client Management Systems
Multi-Line Telephone Systems
Schedule Management
Strong Organizational Skills
Appointment Coordination
Multitasking and Time Management
Verbal and Written Communication
Reception Duties
Multitasking Abilities
Timeline
Administrative Assistant/Social Media Coordinator
REMAX Lakeside Dreams-The Teel Team
07.2021 - Current
Veterinary Receptionist
Corsicana Veterinary Clinic
05.2020 - 05.2021
Veterinary Receptionist
Waxahachie Veterinary Clinic
07.2018 - 05.2020
Office Manager
Willow Brook Animal Hospital
01.1998 - 07.2018
Bachelor of Science - Microbiology
The University of Texas at Arlington
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