ANGELA RICHARDS

• Collaborated with team members to divide workloads and meet established objectives.
• Stocked shelves with merchandise to ensure availability of products for customers.
• Recognized by management for providing exceptional customer service.
• Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

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• Addressed patient inquiries and concerns, resolving issues in a timely and empathetic manner.
• Collaborated with clinical and administrative staff to meet patient needs.
• Explained billing processes to ensure accurate understanding of charges incurred by the patient or their family members.
• Coordinated scheduling of appointments across multiple departments to optimize patient care.

• Exceeded customer satisfaction by finding creative solutions to problems.
• Collaborated closely with team members to achieve project objectives and meet deadlines.
• Managed inventory and supplies to ensure materials were available when needed.
• Transmitted medical records and other correspondence by mail, e-mail, or fax.