Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Angela Rivera

New York City

Summary

Dynamic and detail-oriented professional with extensive experience in customer service and housekeeping, notably at TaskRabbit. Proven ability to maintain high standards of cleanliness and safety while effectively multitasking. Skilled in chemical handling and complex problem-solving, ensuring a positive environment for clients and colleagues alike.

Overview

21
21
years of professional experience

Work History

Cleaner

TaskRabbit
04.2022 - Current
  • Handled equipment, chemicals, and materials properly and with caution.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Vacuumed and shampooed carpets, upholstery and other fabrics.

Cashier

Marshalls
05.2018 - 03.2020
  • Helped customers complete purchases, locate items, and join reward programs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.

Park Assistant

NYC Department of Parks and Recreation
08.2014 - 02.2017
  • Assisted maintenance team with organizing and cleaning warehouse, stockroom, and store near shift close.
  • Reviewed maintenance program for efficiency accuracy and timeliness, and provided feedback for improvement to company leadership.
  • Kept parking lot usage orderly by enforcing parking regulations.
  • Kept facility clean, performed basic maintenance, and restocked supplies to support program needs.
  • Supported daily operations and system maintenance procedures.

Childcare Provider

Private Contractor
02.2007 - 12.2013
  • Introduced children to educational games and activities to boost learning.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.

Waitress

Uno's Pizzera Bar & Grill
11.2004 - 08.2006
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.

Education

GED -

SoBro
The Bronx, NY

Skills

  • Laundry
  • Furniture rearrangement
  • Housekeeping
  • Physical stamina
  • Complex Problem-solving
  • Health and safety compliance
  • Multitasking and organization
  • Customer service
  • Chemical handling

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Cleaner

TaskRabbit
04.2022 - Current

Cashier

Marshalls
05.2018 - 03.2020

Park Assistant

NYC Department of Parks and Recreation
08.2014 - 02.2017

Childcare Provider

Private Contractor
02.2007 - 12.2013

Waitress

Uno's Pizzera Bar & Grill
11.2004 - 08.2006

GED -

SoBro

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Angela Rivera