Angela Roach
Monroe,LA
Summary
Compassionate Certified Nursing Assistant with expertise in direct patient care, emotional support, and vital sign monitoring. Committed to enhancing patient comfort and safety while adhering to HIPAA compliance.
Overview
8
8
years of professional experience
Work History
Certified Nursing Assistant
River Bend Rehabilitation Hospital
Monroe, LA
11.2025 - Current
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and organization of patient areas to promote hygiene standards.
- Supported rehabilitation efforts by encouraging patient participation in exercises.
CNA
Ridgecrest Community Care Center
West Monroe, LA
02.2025 - 11.2025
- Assisted residents with daily living activities, ensuring comfort and dignity
- Monitored vital signs, reporting changes to nursing staff promptly
- Provided emotional support to residents and families during care processes
- Maintained cleanliness and organization of patient areas to promote hygiene
Certified Nursing Assistant
We Care Home Care
Winnsboro, LA
04.2024 - 12.2024
- Documented patient information accurately in electronic health records systems.
- Collaborated with healthcare team members to develop personalized care plans.
- Provided emotional support to patients and families during recovery processes.
- Followed infection control protocols to minimize risks within the facility.
Remote Customer Service Representative
Work From Home
01.2024 - 12.2024
- Resolved customer inquiries through multi-channel communication, enhancing overall satisfaction.
- Streamlined issue resolution processes to improve response times and service quality.
- Trained new team members on best practices for customer interactions and system usage.
- Collaborated with cross-functional teams to identify recurring issues and develop effective solutions.
Certified Nursing Assistant
Best Home Health
West Monroe, LA
12.2023 - 08.2024
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Certified Nursing Assistant
Faith and Hope Independent Living
Monroe, LA
10.2017 - 03.2021
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
Education
High School Diploma -
Tensas High School
Saint Joseph, LASkills
- Patient care
- HIPAA compliance
- Reliable team player
- Direct patient care
Timeline
Certified Nursing Assistant
River Bend Rehabilitation Hospital
11.2025 - Current
CNA
Ridgecrest Community Care Center
02.2025 - 11.2025
Certified Nursing Assistant
We Care Home Care
04.2024 - 12.2024
Remote Customer Service Representative
Work From Home
01.2024 - 12.2024
Certified Nursing Assistant
Best Home Health
12.2023 - 08.2024
Certified Nursing Assistant
Faith and Hope Independent Living
10.2017 - 03.2021
High School Diploma -
Tensas High School