Angela Roberts
Columbus,OH
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. Conscientious Healthcare professional offering over [Number] years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
9
9
years of professional experience
Work History
Medical Assistant
Columbus Obstetricians & Gynecology
09.2022 - Current
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
Medical Assistant/Bariatric Coordinator
Central Ohio Surgical Associates
05.2018 - 09.2022
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Verified patient insurance coverage and collected required co-payments.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Taught patients about medications, procedures, and care plan instructions.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Performed medical records management, including filing, organizing and scanning documents.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Managed incoming and outgoing referrals.
- Developed position for Referral Coordinator in which I was responsible for scheduling for 14 providers.
Nurse Tech
Select Specialty
01.2015 - 04.2018
- Improved patient care by providing compassionate and attentive support to patients during daily activities.
- Assisted nursing staff with essential tasks, ensuring efficient delivery of high-quality care to patients.
- Enhanced patient comfort by administering medications according to prescribed schedules and monitoring vital signs.
- Maintained a clean and safe environment for patients, performing regular room cleanings and adhering to infection control protocols.
- Promoted patient education by explaining procedures, medications, and self-care techniques in an understandable manner.
- Provided emotional support to patients and families during difficult situations, fostering trust and open communication.
Education
Licensed Practical Nursing - Nursing
Hondros College of Nursing
Westerville, OH12.2015
GED -
North Adult Academy
Columbus,OH03.2001
Skills
- Indirect Patient Care
- Inventory Management
- Data Entry
- Procedure Assistance
- Patient Flow Management
- HIPAA Compliance
- Medical Terminology
- Payment Collection
- Patient-focused care
- Medical office administration
- Patient Scheduling
- Emergency procedures understanding
- Account Management
- Sterilization techniques
- Customer Relationship Management (CRM)
- Patient Assessments
Timeline
Medical Assistant
Columbus Obstetricians & Gynecology
09.2022 - Current
Medical Assistant/Bariatric Coordinator
Central Ohio Surgical Associates
05.2018 - 09.2022
Nurse Tech
Select Specialty
01.2015 - 04.2018
Licensed Practical Nursing - Nursing
Hondros College of Nursing
GED -
North Adult Academy