Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager

Angela Robertson

healthcare
Houston,TX

Summary

Dynamic Office Manager at Faith House Express with a proven track record in budget management and employee training. Expert in enhancing operational efficiency and fostering strong customer relationships. Adept at contract review and problem-solving, driving team success through effective communication and strategic planning. Committed to maintaining high standards and compliance.

Overview

26
26
years of professional experience

Work History

Office Manager

Faith House express
Houston, TX
05.1999 - 09.2025
  • Provided administrative support to management team including preparing reports and presentations.
  • Responded to customer inquiries via phone or email in a professional manner.
  • Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
  • Assisted in developing budgets for departmental expenses.
  • Reviewed contracts for accuracy prior to signing off on behalf of the company.
  • Maintained confidential records relating to personnel matters.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Developed and implemented office policies and procedures.
  • Provided training to new hires on office policies and procedures.
  • Assisted in recruiting, onboarding and training new employees.
  • Organized company events including holiday parties, team building activities .
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Maintained filing system for records, correspondence and other documents.

Field Supervisor

AccentCare
Houston, TX
10.2016 - 07.2025
  • Evaluated reports submitted by subordinate supervisors about project statuses and other issues pertaining to field operations department.
  • Performed maintenance checks on vehicles used by field personnel.
  • Responded promptly to inquiries from customers regarding services provided by the company's field operations department.
  • Resolved operational problems by analyzing data; identifying solutions; recommending corrective actions.
  • Monitored employee performance and provided feedback to enhance productivity.
  • Ensured compliance with company policies and procedures as well as applicable laws and regulations.
  • Provided guidance to team members on job-related tasks, techniques, best practices.

Education

BBA - Business Administration And Management

Intercontineal Unversity Houston
Houston, TX
03-2016

Skills

  • Administrative support
  • Report preparation
  • Budget management
  • Contract review
  • Employee training
  • Customer relationship management
  • Team building
  • Problem solving

Timeline

Field Supervisor

AccentCare
10.2016 - 07.2025

Office Manager

Faith House express
05.1999 - 09.2025

BBA - Business Administration And Management

Intercontineal Unversity Houston

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