Angela Robinson
Fort Worth,TX
Summary
Highly-motivated, dedicated and adaptable professional employee with a proactive attitude and the ability to learn quickly with desire to take on new challenges. Eager to contribute to a dynamic team and support organizational goals. Strong work ethic, adaptability, effective communication skills and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
Work History
EIC
RITCHIE BROTHERS
Fort Worth, TEXAS
04.2022 - Current
- Work successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
- Utilized various software and tools to streamline processes and optimize performance within a timely manner.
- Operated a variety of machinery and tools safely and efficiently.
- Completed day-to-day duties accurately and efficiently.
- Check customers in and out daily.
- Communicate with team leads about contracts on a need-to basis.
- Compared and verified identifying information of outgoing shipments.
- Maintained accurate records of all incoming and outgoing stock items.
- Captured 360° panoramas of all heavy equipment and other assets for the upcoming sale.
- Inspected various assets, in which consist of locating the serial/vin # plate-confirming the assest was assigned correctly.
Residential & AFBA Licensed Examiner
Trinity Title of Texas
Denton, TX
09.2018 - 10.2021
- Reviewed and analyzed chain of title starting from Patton to current title to ensure accuracy of information, completeness of records filed in the Real Property Records, and compliance with policy terms.
- Investigated inconsistencies in documentation to make sure there was not a "cloud" in the chain of title and/or reports.
- Utilized various software and tools to streamline processes and optimize performance using various databases in different counties.
- Licensed for various AFBA builders, including LH Title, Riverside Homebuilders, L.P., Scott Sandlin Homes, L.P., Strategic, and Millennium Title.
- Resolved customer inquiries regarding claims status in a timely manner.
- Maintained accurate files containing all relevant documents pertaining to each file.
- Researched complex issues related to specific cases involving multiple parties or unusual circumstances.
Residential & AFBA Examiner
Stewart Title Guaranty Company
Fort Worth, TX
07.2005 - 10.2018
- Reviewed and analyzed chain of title starting from Patton to current title to ensure accuracy of information, completeness of records filed in the Real Property Records, and compliance with policy terms.
- Investigated inconsistencies in documentation to make sure there was not a "cloud" in the chain of title and/or reports.
- Utilized various software and tools to streamline processes and optimize performance using various databases in different counties.
- Licensed for various AFBA builders, including LH Title, Riverside Homebuilders, L.P., Scott Sandlin Homes, L.P., Strategic, and Millennium Title.
- Resolved customer inquiries regarding claims status in a timely manner.
- Maintained accurate files containing all relevant documents pertaining to each file.
- Researched complex issues related to specific cases involving multiple parties or unusual circumstances.
- Managed a high volume account being Reviewed and analyzed chain of title starting from Patton to current title to ensure accuracy of information, completeness of records filed in the Real Property Records, and compliance with policy terms.
- Investigated inconsistencies in documentation to make sure there was not a "cloud" in the chain of title and/or reports.
- Utilized various software and tools to streamline processes and optimize performance using various databases in different counties.
- Licensed for various AFBA builders, including LH Title, Riverside Homebuilders, L.P., Scott Sandlin Homes, L.P., Strategic, and Millennium Title.
- Resolved customer inquiries regarding claims status in a timely manner.
- Maintained accurate files containing all relevant documents pertaining to each file.
- Researched complex issues related to specific cases involving multiple parties or unusual circumstances.
- Managed a high volume account being the Federal National Mortgage Association.
Skills
- Friendly, Positive Attitude
- Task Prioritization
- Recordkeeping
- Microsoft Word, Excel, Teams, IronPlanet, RBIO Inspector App, Fort Worth MARS on a daily basis, and SimplyBooking Software Proficiency
- Troubleshooting
- Interpersonal Communication
- Active Listening
- Calm Under Pressure
- Relationship Building
- Research
- Attention to Detail
- Cultural Awareness
- Excellent Communication
- Conflict Resolution
- Quality Assurance
- Social Perceptiveness
- Good Telephone Etiquette
- Networking
- Google Drive
Affiliations
- Set up donations to be picked up for the Veterans of America when needed.
Timeline
EIC
RITCHIE BROTHERS
04.2022 - Current
Residential & AFBA Licensed Examiner
Trinity Title of Texas
09.2018 - 10.2021
Residential & AFBA Examiner
Stewart Title Guaranty Company
07.2005 - 10.2018
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