Summary
Overview
Work History
Education
Skills
Certification
Client Experience Areas
Timeline
Generic

Angela Rocha-Smith

Eudora,Ks

Summary

Dedicated and compassionate IDD service professional with over 15 years of experience in residential, behavioral, and medical care environments. Skilled in managing behavioral plans, staff training, and crisis intervention. Proven leader in overseeing staff teams, implementing care plans, and ensuring compliance with state and federal regulations. Strong background in serving clients with TBI, Autism, IDD, PD, and the frail elderly. Known for excellent time management, documentation accuracy, and person-centered care delivery.

Overview

1825
1825
years of professional experience
1
1
Certification

Work History

Group Home Coach/ PFT Consultant /PFT Provider

Goodlife Innovations
02.2017 - Current
  • Supported creation of detailed, technical financial models to value potential acquisition targets.
  • Observed packing operations to verify conformance to specifications.
  • Frequently inspected production area to verify proper equipment operation.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Devised and implemented processes and procedures to streamline operations.
  • Generated reports detailing findings and recommendations.
  • Created and managed project plans, timelines and budgets.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Collected, arranged, and input information into database system.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Ensured proper medication administration for all residents through close coordination with healthcare providers and careful record-keeping practices.
  • Maintained adequate coverage for residents' needs without exceeding budget targets by coordinating schedules and team workflows.
  • Developed trusting relationships with each resident through empathy-based interactions focusing on trust-building techniques.
  • Assisted staff with maintaining residents' health by scheduling medical appointments and arranging transportation.
  • Mentored and coached staff to improve performance and interactions with residents.
  • Maintained compliance with state regulations, completing detailed documentation for licensing requirements and audits.
  • Ensured safety and well-being of residents, conducting regular home inspections and coordinating necessary maintenance.
  • Mentored new staff members, providing support and guidance in order to foster professional growth and development within their roles.
  • Offered learning opportunities to help residents develop important life skills.
  • Scheduled physician and other appointments for residents, providing transportation to each visit.
  • Established clear expectations for resident behavior by creating house rules that foster responsibility and respect towards others.
  • Created staff work schedules so each shift had appropriate number of employees for coverage.
  • Enhanced residents'' quality of life by developing and implementing individualized care plans.
  • Promoted independence among residents by teaching essential life skills, such as cooking, cleaning, and money management.
  • Developed and maintained budgets within organizational guidelines, ensuring efficient use of resources.

Independent Contractor / Host Home Provider

Mosaic of NEKS
06.201 - 02.2017
  • Provided 24/7 care for IDD client on Tier 1 waiver
  • Maintained compliance with state documentation and audits
  • Coordinated medical care, activities, and staff communication

Behavioral Therapist / HHA

Integrated Behavioral Technologies
01.2025 - 05.2025
  • Provided in-home therapy and ADL assistance for clients with autism
  • Supported behavior plan goals and tracked progress data
  • Implemented behavioral intervention plans created by clinical supervisors.
  • Helped teach important social, play and basic life skills such as personal hygiene management.
  • Collected and analyzed data on client performance, adjusting treatment plans accordingly to maximize progress towards goals.
  • Promoted social skill development in group settings using targeted activities and role-playing exercises.

Home Coach & PFT Consultant | Network Manager (2019) | Family Teacher (2018) | Direct Support Worker

GoodLife Innovations
02.2017 - Current
  • Oversaw daily operations and staffing for residential IDD programs
  • Implemented and monitored behavior plans and service documentation
  • Promoted internal leadership and peer mentorship across programs
  • Provided direct care and crisis response when necessary

Direct Support Professional

Independence Incorporated
06.2015 - 05.2017
  • Supported clients with disabilities in achieving independence
  • Assisted with ADLs, medical appointments, and personal goals
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
  • Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
  • Assisted disabled clients to support independence and well-being.
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.

Home Host Provider

DCCCA
06.2012 - 05.2015
  • Delivered behavioral and emotional support in residential care setting
  • Assisted with medication administration and life skills training
  • Supported needs of [Number]+ residents under long-term care.
  • Maintained accurate records of client progress, ensuring timely updates for families and case managers.
  • Provided transportation for clients to appointments, social events, and community activities, fostering social engagement and inclusion.
  • Implemented positive behavior management techniques effectively reducing instances of challenging behaviors among clients.
  • Collaborated with healthcare professionals to ensure clients received appropriate medical care and support services.
  • Administered medication as prescribed by physicians, ensuring proper dosage and adherence to schedules.

Transitional Living Specialist

CommunityWorks Inc.
01.2002 - 01.2009
  • Long-term support and advocacy for a single IDD consumer through multiple agencies due to funding changes
  • Developed strong relationships with clients built on trust, empathy, and open communication that facilitated growth toward independence.
  • Conducted thorough assessments of client needs, strengths, and barriers to develop tailored interventions for optimal success in independent living situations.

Education

Associate of Arts in Business (AAB) -

University of Phoenix
Tempe, AZ
05.2009

Skills

  • Core Competencies
  • Developed and implemented Behavior Support Plans (BSPs), Multi-Hypothesis BSPs, and Risk Intervention Plans
  • Time Management & Task Prioritization
  • Staff Training, Coaching & Mentoring
  • Behavioral Redirection & Crisis Intervention
  • Team Leadership & Collaboration
  • Problem Solving & Conflict Resolution
  • Behavioral Management (IDD-focused)
  • Compliance with State & Federal IDD Regulations
  • Client-Centered Service Planning
  • Documentation & Progress Note Oversight
  • Quality Assurance & Program Evaluation
  • Staff Scheduling & Performance Monitoring
  • Technical & Administrative
  • Proficient in Google Workspace (Docs, Sheets, Forms, Drive)
  • Excel Spreadsheets: Data Tracking & Reporting
  • Incident & Daily Documentation
  • Form Design & Implementation
  • Cloud-Based Recordkeeping
  • Virtual Communication (Zoom, Google Meet)

Certification

  • Interhab Leadership Program (2025)
  • Adult First Aid / CPR / AED
  • Intensive Individual Support Provider
  • Healthy Behavioral Practices
  • Abuse, Neglect, Exploitation (ANE)
  • Medication Administration
  • Universal Precautions
  • Client Rights
  • EBS Training

Client Experience Areas

  • Intellectual & Developmental Disabilities (IDD)
  • Traumatic Brain Injury (TBI)
  • Autism Spectrum Disorders
  • Physically Disabled (PD)
  • Frail & Elderly Populations

Timeline

Behavioral Therapist / HHA

Integrated Behavioral Technologies
01.2025 - 05.2025

Group Home Coach/ PFT Consultant /PFT Provider

Goodlife Innovations
02.2017 - Current

Home Coach & PFT Consultant | Network Manager (2019) | Family Teacher (2018) | Direct Support Worker

GoodLife Innovations
02.2017 - Current

Direct Support Professional

Independence Incorporated
06.2015 - 05.2017

Home Host Provider

DCCCA
06.2012 - 05.2015

Transitional Living Specialist

CommunityWorks Inc.
01.2002 - 01.2009

Associate of Arts in Business (AAB) -

University of Phoenix

Independent Contractor / Host Home Provider

Mosaic of NEKS
06.201 - 02.2017

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