
With over three years of customer service experience, possesses solid organizational, management, and computer skills. Demonstrates a proactive attitude and thrives in high-volume, high-stress environments. Proficient in utilizing software including Carelogic, SmartCare, Microsoft Office, Subsidy, MomentPath, Grow, Tadpoles, and Outlook. Recognized as a "Total Quality Customer Service Professional." Effectively communicates with individuals from diverse backgrounds and excels in developing plans, conducting audits, variance analyses, and managing charity care applications. Works autonomously to deliver exceptional results with minimal direction.