Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Patient Care Technician
DaVita Dialysis
Springfield
02.2024 - 12.2024
Monitored patient vital signs during dialysis treatments for safety and comfort.
Assisted nurses in preparing dialysis machines and equipment for patient use.
Conducted patient interviews to gather medical histories and assess needs.
Documented patient information accurately in electronic health records for data integrity.
Educated patients on proper care and post-treatment instructions for better health outcomes.
Maintained cleanliness and organization of treatment areas to ensure a safe environment.
Medical Receptionist
Healthcare for Women Obgyn
Arlington
04.2022 - 01.2024
Managed patient scheduling and appointment confirmations for a busy women's health clinic.
Assisted patients with insurance verification and payment processing during check-in.
Handled incoming calls, providing information and directing inquiries to appropriate staff.
Maintained organized patient records, ensuring accurate data entry into electronic systems.
Coordinated communication between medical staff and patients regarding treatment plans.
Ensured compliance with HIPAA regulations while handling sensitive patient information.
Trained new reception staff on office procedures and customer service best practices.
Supported front desk operations by managing supplies and maintaining a clean waiting area.
Medical Receptionist
About Women Obgyn
Woodbridge
10.2018 - 03.2022
Greeted patients and ensured a welcoming environment at women's health clinic.
Scheduled appointments and managed daily calendar for efficient patient flow.
Collected patient information and verified insurance details for accuracy.
Maintained medical records and ensured confidentiality in compliance with regulations.
Coordinated with healthcare providers to facilitate smooth patient transitions.
Processed billing and payments, assisting patients with financial inquiries.
Answered incoming calls, responding to inquiries from patients and other medical offices.
Education
National Healthcare Association - Phlebotomy Technician
Kiamichi Technology Center
Hugo, OK
03.2025 - 05.2025
Colonial Forge High School
Stafford, VA
Skills
Laboratory procedures
Vital signs monitoring
Phlebotomy techniques
PPE compliance
Patient interaction
Safety compliance
Timeline
National Healthcare Association - Phlebotomy Technician