Angela Roggenbauer
Summary
Highly motivated with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
24
24
years of professional experience
Work History
Sales Associate
Blue Monarch
08.2015 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Lunch Room Monitor
Green Bay Public Schools
08.2003 - 05.2008
- Monitored student behavior and implemented corrective actions.
- Cleaned tables, straightened chairs and swept floors between lunch periods.
- Monitored students during lunchtime and provided verbal cues to students to manage behavior.
- Organized cafeteria environment and serving line to provide efficient diner flow during lunch rush.
PTO President
Franklin Middle School PTA
08.2003 - 05.2005
- Enhanced communication between parents, teachers, and administration by implementing regular newsletters and updates.
- Organized and executed well-attended family nights, fostering strong bonds among the school community.
- Negotiated contracts with vendors for services at PTO events, securing competitive pricing while maintaining high quality standards.
- Spearheaded the creation of after-school enrichment programs to further enhance student learning opportunities.
Sales Associate
Gordmans
09.2000 - 04.2001
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
High School Diploma -
Moline High School
Moline05.1987
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Conflict Resolution
- Store Opening and Closing
- Inventory Tracking
- Merchandise Display
Timeline
Sales Associate
Blue Monarch
08.2015 - Current
Lunch Room Monitor
Green Bay Public Schools
08.2003 - 05.2008
PTO President
Franklin Middle School PTA
08.2003 - 05.2005
Sales Associate
Gordmans
09.2000 - 04.2001
High School Diploma -
Moline High School