Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Angela Roland

Laurens

Summary

Compassionate and dedicated CNA with extensive experience at Prismahealth, recognized for enhancing patient satisfaction through empathetic care and effective communication. Proficient in vital signs monitoring and emergency response, I excel in fostering a positive healing environment while ensuring compliance with HIPAA guidelines. A reliable team player committed to patient dignity and independence.

Overview

20
20
years of professional experience

Work History

CNA, MONITOR TECH, Secretary

Prismahealth
03.2014 - Current
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.

CNA

NHC
02.2010 - 03.2014
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
  • Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
  • Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
  • Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.

Manger

Amoco
04.2005 - 03.2009
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Improved safety procedures to create safe working conditions for workers.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.

Education

Diploma -

Laurens High
Laurens, SC
06.1992

Skills

  • Time management
  • Patient care
  • Vital signs monitoring
  • Compassion and empathy
  • Bathing assistance
  • Attention to detail
  • HIPAA compliance
  • Feeding assistance
  • Basic life support
  • Dressing assistance
  • Maintaining confidentiality
  • End-of-life care
  • Compassionate communication
  • Patient transfers
  • Emotional support
  • Emergency response
  • Complex Problem-solving
  • Wound care
  • Problem-solving
  • Multitasking and organization
  • Critical thinking
  • Active listening
  • Team collaboration
  • Flexibility and adaptability
  • Conflict resolution
  • Toileting assistance
  • Lifting and transferring
  • Patient hygiene assistance
  • Reliable team player
  • Recording vital signs
  • Safety precautions
  • Bedside manner
  • Collecting vital signs
  • Compassionate
  • Patient lifting
  • Electronic charting
  • Direct patient care
  • Mobility assistance
  • Supporting personal needs
  • Ambulation assistance
  • Documenting behaviors
  • Companionship and emotional support
  • Responding to emergencies
  • Patient relationship building

Additional Information

I'm also experienced in secretarial position. Answering phone calls, transferring calls, also making follow up appointments with doctors offices.

Timeline

CNA, MONITOR TECH, Secretary

Prismahealth
03.2014 - Current

CNA

NHC
02.2010 - 03.2014

Manger

Amoco
04.2005 - 03.2009

Diploma -

Laurens High

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Angela Roland