Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angela Romanyk

DeBary

Summary

Personable and organized individual with knack for supporting business operations and coordinating administrative tasks. Proficient in office software and scheduling, with solid grounding in business communication and teamwork. Dedicated to streamlining processes and enhancing office efficiency.

Overview

16
16
years of professional experience

Work History

Business Assistant/Front Desk Dental Assistant

Heartland Dental
09.2024 - Current
  • Facilitated strong working relationships among staff members by fostering open lines of communication across departments.
  • Engaged with customers to build business relationships.
  • Safeguarded sensitive information by establishing secure document storage systems and adhering to strict confidentiality protocols.

Patient Coordinator/Dental Insurance Specialist

River City Dentistry
05.2022 - 02.2024
  • Increased efficiency of the front office operations through effective multitasking, attention to detail, and organization skills.
  • Provided excellent customer service to all patients, addressing concerns and answering questions promptly and professionally.
  • Handled sensitive situations with empathy when dealing with distressed patients or those facing serious health challenges.
  • Maintained up-to-date knowledge on insurance policies, medical terminology, and clinic protocols in order to provide accurate information and assistance to patients.
  • Reduced wait times by effectively coordinating with medical staff on patient schedules and room availability.
  • Explained upcoming treatment preparation, instructions, and other facts to patients.
  • Coordinated referrals to specialists as needed, following up with patients to confirm appointments and provide necessary information.

Law Office Receptionist

Snell Legal Business Law
11.2008 - 02.2009
  • Enhanced client satisfaction by promptly and professionally answering phone calls, directing inquiries to appropriate personnel.
  • Expedited client intake process by conducting preliminary interviews with potential clients to gather relevant information for attorney review.
  • Maintained a high level of professionalism and discretion when dealing with sensitive client matters by adhering to strict confidentiality protocols.
  • Fostered positive client relationships through exceptional communication skills, attentiveness, and professionalism.

Education

No Degree - Paralegal Studies

Daytona State College
Daytona Beach, FL

Skills

  • Budget planning
  • Client relationship building
  • Document management
  • Vendor negotiation
  • Customer service
  • Meeting coordination
  • Calendar management
  • Bank deposits
  • Payment processing
  • Teamwork
  • Attention to detail
  • Multitasking
  • Excellent communication

Timeline

Business Assistant/Front Desk Dental Assistant

Heartland Dental
09.2024 - Current

Patient Coordinator/Dental Insurance Specialist

River City Dentistry
05.2022 - 02.2024

Law Office Receptionist

Snell Legal Business Law
11.2008 - 02.2009

No Degree - Paralegal Studies

Daytona State College

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Angela Romanyk