Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Angela Romero

Angela Romero

Colorado Springs,CO

Summary

Multidimensional Healthcare Technician/ Secretary Proven record of facilitating and managing fast paced operations. Strong organizational and communication skills with the ability to concurrently direct multiple task at hand. A multitude of versatile skills transfer into any healthcare setting to create and maintain high levels of efficiency, productivity, and quality of care. Advance understanding of patient needs with diligent attention to detail resulting in superior customer service and high level of patient and client satisfaction. Trusted, honest, dependable professional always eager to learn and master new objectives in a diverse environment.

Healthcare professional with over 25 years of successful experience. Recognized consistently for performance excellence and team building. Strength in communication and leadership.

Expert in all elements of patient care and successful in working as part of team to treat wide range of medical conditions. Skilled in prioritizing patients' needs within high-stress environments. Highly-trained individual and skilled communicator effectively interacts with patients, staff and other healthcare professional. Courteous candidate with evidence of experience providing quality patient care and administrative services. Proven track record of success in streamlining operations, developing protocols and improving patient outcomes. Patient-focused Unit secretary brings extensive experience in medical office management, supporting physicians, nurses and other healthcare staff. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

19
19
years of professional experience
1
1
Certification

Work History

ER Unit Secretary

Swedish Medical Center
08.2017 - Current
  • Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
  • Assisted with resuscitation, CPR, and emergency airway procedures.
  • Quickly responded to codes and cardiac monitor alarms.
  • Worked with nurses to assess patients and prepare for tests and procedures.
  • Safely transported patients by wheelchair, stretcher, or bed to other units.
  • Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care.
  • Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
  • Facilitated transfer of patients throughout medical facility and between departments.
  • Liaised between nurses, physicians, patients and visitors.
  • Took and recorded patients' vital signs, documenting in medical charts.
  • Completed necessary reports and documentation on time and to specifications.
  • Managed incoming calls and directed to appropriate department.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Maintained rapport with physicians, nurse,s and other healthcare personnel.
  • Supported office staff and operational requirements with administrative tasks.
  • Transcribed doctors' medication orders, lab test requests, and care plans.
  • Placed new supply orders, managed inventory and restocked clerical spaces.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Received and routed laboratory results to correct clinical staff members.
  • Greeted visitors and initiated triage processes for clients to streamline patient flow.
  • Registered and verified patient records before triage with most up-to-date information.
  • Completed administrative patient intakes with case histories, insurance information and mandated forms.
  • Prepared and processed patient referrals and transfer requests.
  • Monitored inventory levels and advised management of need for replenishment.
  • Maintained current and accurate medical records for patients.
  • Trauma One Hospital

Radiology Unit Secretary

Skyridge Medical Center
09.2004 - 08.2017
  • Organized paperwork such as charts and reports for office and patient needs.
  • Supported office staff and operational requirements with administrative tasks.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
  • Maintained rapport with physicians, nurse,s and other healthcare personnel.

+ Edit or add your own

  • Maintained current and accurate medical records for patients.
  • Managed incoming calls and directed to appropriate department.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Enhanced office productivity by handling high volume of callers per day.
  • Developed training protocols for new unit secretaries.
  • Executed administrative duties to facilitate unit tasks and meet team goals.
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Supported needs of 15+ residents under long-term care
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing
  • Supported ambulation and physical therapy needs by conducting planned exercise routines
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Transcribed doctors' medication orders, lab test requests, and care plans.
  • Monitored inventory levels and advised management of need for replenishment.
  • Completed administrative patient intakes with case histories, insurance information and mandated forms.
  • Placed new supply orders, managed inventory and restocked clerical spaces.

Education

Associate of Applied Science -

Arapahoe Community College
Littleton, CO
09.2008

Associate of Science -

Pikes Peak Community College
Colorado Springs, CO
03.2006

GED -

Pueblo Community College
Pueblo, CO
04.2002

Skills

  • Verbal Communication
  • Team building
  • Cultural Awareness
  • Supervision and leadership
  • Organizational Skills
  • Critical Thinking
  • Active Listening
  • Attention to Detail
  • Problem-Solving
  • Calm Under Pressure
  • Teamwork and Collaboration

Certification

  • CNA
  • CMA
  • BLS
  • CPR

Timeline

ER Unit Secretary

Swedish Medical Center
08.2017 - Current

Radiology Unit Secretary

Skyridge Medical Center
09.2004 - 08.2017

Associate of Applied Science -

Arapahoe Community College

Associate of Science -

Pikes Peak Community College

GED -

Pueblo Community College
Angela Romero