ANGELA ROMERO
Clearfield
Summary
Detail-oriented financial services professional with 9+ years of experience in operations, compliance, and client risk review. Proven ability to improve processes, support cross-functional teams, and mitigate financial crime risk. Strong communicator with expertise in KYC/AML, quality assurance, and operational leadership.
Overview
9
9
years of professional experience
Work History
First Line Financial Crimes Risk Reviewer
Morgan Stanley
West Jordan, UT
09.2025 - Current
- Conduct event-driven, periodic, and new account client risk reviews
- Partner with operations and branch teams to ensure compliance and efficiency
- Manage high-volume workflows for one of the firm’s busiest branches
- Support ultra-high-net-worth client reviews while maintaining regulatory integrity
Wealth Management, Associate of Operations
Morgan Stanley
11.2023 - 09.2025
- Performed Enhanced Due Diligence (EDD) reviews to identify and mitigate financial crime risk
- Conducted client screenings and collaborated with AML teams
- Strengthened compliance processes and supported regulatory adherence
Lead Associate of Operations
Chase Bank
Bountiful, UT
02.2023 - 11.2023
- Oversaw branch operations including compliance, audits, and loss prevention
- Led team meetings and coached staff to improve performance and efficiency
- Reviewed policies and implemented process improvements
Regional Multi-Site Relationship Banker
Chase Bank
Salt Lake City, UT
03.2021 - 01.2023
- Managed client relationships across 10+ branches
- Delivered financial solutions tailored to customer needs
- Supported sales initiatives and enhanced customer experience
Bank Teller
Chase Bank
Layton, UT
09.2017 - 02.2021
- Processed transactions and ensured compliance with fraud prevention procedures
- Educated customers on banking services and self-service tools
- Resolved customer concerns and improved service satisfaction
Education
High School Diploma - undefined
Clearfield High School
01.2017
Skills
- KYC / AML Compliance
- Enhanced Due Diligence (EDD)
- Quality Assurance & Audits
- Operational Leadership
- Team Training & Development
- Microsoft Office Suite
Timeline
First Line Financial Crimes Risk Reviewer
Morgan Stanley
09.2025 - Current
Wealth Management, Associate of Operations
Morgan Stanley
11.2023 - 09.2025
Lead Associate of Operations
Chase Bank
02.2023 - 11.2023
Regional Multi-Site Relationship Banker
Chase Bank
03.2021 - 01.2023
Bank Teller
Chase Bank
09.2017 - 02.2021
High School Diploma - undefined
Clearfield High School