Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angela Rose

Pinehurst

Summary

Professional with deep expertise and readiness for leadership. Experienced with mortgage loan processing with a track record of maintaining compliance and accuracy, delivering high-quality service. Utilizes strong organizational skills to manage loan documentation and coordinate effectively with stakeholders. Strong focus on team collaboration and delivering impactful results. Known for reliability, adaptability, strategic vision, and effective problem-solving. Skilled in business management, financial planning, and customer relations.

Overview

14
14
years of professional experience

Work History

Local Owner and CEO

Seeking Sitters - Houston North
04.2021 - Current
  • Plan, organize, and manage day-to-day business operations including marketing, networking, running social media, coordinating with clients and contractors; ensuring all tasks were completed accurately and efficiently by team members.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
  • Generated revenues yearly and effectively capitalized on industry growth.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.

Mortgage Loan Processor, Supervisor

Sourcepoint Mortgage
08.2019 - 01.2022
  • Manage team of 40-50 people daily with 4 team leads. Advise team on pipeline management and daily goals. Take escalation calls. Report data to upper management daily. Organize team meetings and communication. Provide training and coaching as needed. Offer encouragement and support to boost productivity and positivity within the department.
  • Responsible for processing loan applications in compliance with mortgage and government guidelines for VA, Conventional, USDA, and FHA loans through the loan data program Lakewood.
  • Work closely with loan officers, borrowers, title companies, and other team members to collect data and documents to complete applications and satisfy loan conditions.
  • Managed a high volume of loan applications, consistently meeting or exceeding established processing timeframes for both new loans and refinancing.
  • Assisted underwriters in approving loans by verifying financial information and ensuring accurate documentation; Handled any conditions sent from underwriting departments.
  • Optimized workflow management by prioritizing high-priority tasks and meeting strict deadlines consistently.
  • Ensured compliance with federal lending regulations through meticulous attention to detail during the loan processing phase.
  • Analyzed borrower credit reports and income statements to verify accuracy.

Mortgage Loan Processor

SWBC Mortgage Company
06.2015 - 10.2018
  • Responsible for processing loan applications in compliance with mortgage and government guidelines for VA, FHA, USDA and Conventional loans.
  • Worked closely with loan officers, borrowers and other processors to collect data and documents to complete applications and satisfy loan conditions.
  • Disclosed initial documentation within a deadline. Ordered tax transcripts and appraisals using appropriate loan guidelines. Requested verifications of employment, deposit, and rent if needed. Prepared the loan file for underwriting.
  • Worked independently to organize loans through the loan data program Encompass and by using Microsoft Word and Excel.
  • Effectively communicated with team members and borrowers to provide prompt follow-ups by email or phone.

Registered Behavior Technician

The Shape of Behavior
08.2014 - 06.2015
  • Implement behavioral therapy programs on patients who have special needs, most on the Autism Spectrum
  • Lead group activities to help improve socialization and communication skills
  • Worked directly with board certified behavior analysts to gain knowledge on how to effectively implement the personalized behavior programs
  • Appropriately use safety care measures on highly aggressive individuals if needed
  • Worked independently with highly aggressive and nonverbal individuals

Paralegal; Office Manager Assistant

Yollick Law Firm
03.2011 - 10.2013
  • Assisted Lead Attorney in Trials, Hearings, and other legal matters outside of the office
  • Drafted legal documents independently, prepared them for service, and responded to discovery.
  • Researched by way of Westlaw and other online resources for briefs, discovery, and pleadings.
  • Trained for office manager position by learning payroll.
  • Performed other duties including building client relationships, answering the phones, and filing legal documents in several different counties in Texas.
  • Assisted “Team Yollick” in the fundraising for the Susan G. Komen Race for the Cure in Aspen, Colorado, 2012 Iron Man, and other various fundraising projects.

Education

Master’s in Business Administration - Entrepreneurship and Women in Leadership

Texas Woman’s University
Houston, Texas
05.2025

Bachelor of Science - Psychology, minor in English

Sam Houston State University
Huntsville, Texas
12.2010

Skills

  • Customer relations
  • Small business operations
  • Business management
  • Pipeline management
  • Loan Processing procedures
  • Proficient in Encompass, Mortgage Builder, Lakewood, Microsoft programs, Lexus Nexus, and Westlaw on both Windows and Apple software
  • Financial document review
  • Problem-solving
  • Teamwork and collaboration
  • Excellent communication
  • Reliability
  • Multitasking

Timeline

Local Owner and CEO

Seeking Sitters - Houston North
04.2021 - Current

Mortgage Loan Processor, Supervisor

Sourcepoint Mortgage
08.2019 - 01.2022

Mortgage Loan Processor

SWBC Mortgage Company
06.2015 - 10.2018

Registered Behavior Technician

The Shape of Behavior
08.2014 - 06.2015

Paralegal; Office Manager Assistant

Yollick Law Firm
03.2011 - 10.2013

Master’s in Business Administration - Entrepreneurship and Women in Leadership

Texas Woman’s University

Bachelor of Science - Psychology, minor in English

Sam Houston State University

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