Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Hi, I’m

Angela Rowan

Yulee,FL
Angela Rowan

Summary

Focused Security bringing 10 1/2 years of experience in security landscape. Reliable and dedicated with passion for reducing corporate liabilities. Skilled managing, training and developing security team members. Qualified Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals. Detail-oriented Security Officer equipped with excellent memory and awareness of people, events and facilities. Skilled in responding to emergency situations and providing crisis intervention. Exercises sound judgment during crisis and emergency situations. Seasoned Security Officer equipped with excellent communication skills consistently maintains detailed logs of important events. Skilled in problem-solving and conflict resolution with knowledge of law enforcement investigations. Trustworthy and committed to honest interactions with supervisors, employees and customers. Focused Security Manager bringing 10 1/2 years of experience in security landscape. Reliable and dedicated , training and developing security team members. Reliable Gate Guard with a detail-oriented mentality and ethical nature. Offering firm grasp of security protocols gained during 10 1/2 years of security work. Disciplined and hardworking professional. Successful operating in high-volume environments to check visitors and packages. Familiar with defensive strategies and non-lethal response techniques. Collaborates well with local law enforcement to provide details and support official activities. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced candidate with passion for verifying safety and security of all individuals within area of responsibility. Hardworking individual with excellent eye for detail and in-depth knowledge of emergency situation protocols and procedures. Natural problem-solver with keen ability to relate to people of all ages and backgrounds.

Overview

10
years of professional experience
1
Certification

Work History

Allied Universal Security
Jacksonville , FL

Security Officer , Rover and Gate Gaurd
03.2013 - Current

Job overview

  • Checked for safety hazards and took corrective action when necessary.
  • Monitored surveillance cameras and responded to suspicious activity.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Investigated all reported incidents of theft or vandalism on premises.
  • data entry as well as removal
  • tested all radio channels as well as on site emergency lines daily.
  • greeted all workers and guest. assured all had safety training. if not I would show the safety video to them, added their name and company info to the data base.
  • made sure everyone onsite was signed in and had appointments.
  • I assured that everyone onsite had proper ppe
  • I handled all emergencies. medical, fire , chemical and oil spills. i would notify onsite first responders as well as all security personnel and mil;l management. i would call 911 when needed and have the rover escort them to the patient.
  • answered all incoming calls. transferred calls and took messages.
  • removed photos from cameras and phones that were taken without permission.
  • escorted unauthorized people from the premises.
  • i would take info packets etc. from vendors and get them to the proper personnel in the mill or box plant.
  • I handed out payroll for the mill employees.
  • I made vehicle passes for contractors that needed to drive in the mill.
  • monitored radio traffic. conducted radio checks every hour
  • signed in mill employees that had forgotten their time card..
  • notified mill personnel of their guest arrival.
  • I took mill call ins. made 4 log sheets for each call in. notified HR, their supervisors and the person that was going to be relieved by them when called for .also recorded all call ins.
  • kept the books updated with all personnel from box plant, paper mill. new hires, people who left , terminations with photos. phone numbers and departments.
  • I issued safety cards once safety training was complete.
  • I would check in interviewees. give safety training if tour is part of the interview.
  • daily reports and log books such as smoke log, camera log, all channel radio checks etc.
  • I took environmental complaints. filled out form and notified all that was required.

Publix
Yulee, FL

Deli Sales Associate
03.2012 - 11.2012

Job overview

  • Greeted customers in a friendly and professional manner.
  • Assisted customers with selecting items from the deli counter.
  • Prepared food items according to customer orders.
  • Stocked shelves with deli meats, cheeses, salads, and other products.
  • followed proper standards for product freshness, food safety, weights and measures, refrigeration and sanitation..
  • developed knowledge about products and sales items to answer shoppers questions.
  • offered product samples, answered questions and helped customers find items
  • refilled and rotated items on the shelves to maintain well stocked inventory.
  • scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
  • weighed and labeled products.
  • cleaned grocery shelves, storage area and work areas. kept floor free of spills, water and hazardous debris.
  • monitored temperature of cases, shelves and storage areas and reported failures to management.

Walmart
Yulee, FL

Deli Assistant
03.2009 - 09.2011

Job overview

  • Cleaned and sanitized food preparation areas, equipment, utensils, dishes, and silverware.
  • Assisted customers with deli orders by slicing meats, cheeses, and other items according to their specifications.
  • Prepared sandwiches using specified ingredients while adhering to safety standards.
  • Stocked deli cases with fresh products such as meats, cheeses, salads, and other prepared foods.
  • answer product questions with up to date knowledge of sales and store promotion's. cook and clean the fryer. slice deli meats and cheese to order. clean slicer.
  • kept temperature checks on all hot and refrigerated cases. weighed and packaged deli meats and cheeses. prepared dinner plates . weighed and priced items../
  • stocked shelves through out the store. ran cash register to cash out customers./ assisted customers throughout the store.

Education

Giddens Security
Jacksonville, FL

from Class D Security
01.2013

University Overview

Jonesboro School of Arts
Jonesboro, GA

GED
01.1992

University Overview

Skills

  • Access Control
  • Crime Prevention
  • CCTV Surveillance
  • CCTV Monitoring
  • Emergency Response
  • Electronic Surveillance
  • Identification verification
  • Stationary Surveillance
  • Emergency Management
  • Investigation Documentation
  • Crisis Intervention Training
  • Invoice Verification
  • Security Screenings
  • Night and Safe Deposit Procedures
  • Surveillance
  • Interior and Exterior Patrol
  • Conflict De-Escalation
  • Shift Work Experience
  • Report Writing
  • General Security
  • Superior customer service
  • File and records management
  • Risk analysis training
  • Safety and security
  • Security Guard License
  • Theft prevention training
  • Stationary surveillance
  • Crisis intervention training

Affiliations

Affiliations
  • security officer of the quarter
  • certificate of appreciation x 4
  • 15 training classes completed with certificates of completion.

Certification

  • class D Security License - 2013
  • Certified class d security , U S Security associates - ALLIED UNIVERSAL
  • 2013

Timeline

Security Officer , Rover and Gate Gaurd
Allied Universal Security
03.2013 - Current
Deli Sales Associate
Publix
03.2012 - 11.2012
Deli Assistant
Walmart
03.2009 - 09.2011
Giddens Security
from Class D Security
Jonesboro School of Arts
GED
Angela Rowan