ANGELA R. RUNNELS
Glenn Heights,TX
Summary
Professional with proven track record in dealership support and client services. Demonstrates strong organizational skills and excels in coordinating multiple tasks while ensuring high standards are met. Adept at fostering team collaboration and driving results, adaptable to changing needs, and known for dependability. Skilled in communication, problem-solving, and relationship management, bringing proactive approach to enhance dealer operations.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Dealer Services Coordinator
Manheim Dallas
12.2010 - Current
- Responsible for customer services to all dealers in all areas of the auction. Setup transportation, reserve and set lanes for sale, list OVE, assist with any all request from dealers and management.
Customer service Representative
Manheim North Texas Customer Service Center
07.2003 - 12.2010
- Responsible for customer service in all aspect of the auction day-to-day business. Supervise and train staff, monitor calls for quality, book hotel reservation and schedule van service.
Credit Collection
Manheim Dallas
10.2000 - 07.2003
- Responsible for cash management by sending all the floor plan paper work with note and security agreement to the finance company. Coding all invoices, balancing, and end of sale day close.
Payroll Coordinator
Manheim Dallas
05.1998 - 10.2000
- Process the full payroll on a daily basis.
Accounting Clerk/Accounts Payable
Manheim Dallas
12.1996 - 05.1998
- Processing the general ledger reconciliation and paying vendors for various outlets for the auction.
Education
Office Information System Specialist
Cedar Valley College
Lancaster, TXFreshman basic courses
Tyler Junior College
Tyler, TXundefined
David W. Carter High School
Dallas, TXSkills
- Customer service expertise
- Inventory management
- Verbal and written communication
- Teamwork and collaboration
- Interpersonal skills
- Self motivation
- Marketing
- Outbound calling
- Call center experience
- Problem-solving
- Account management
- Active listening
Certification
Obtain all certificates and completed training for Manheim – 2025
PERSONAL
High energy level, effectively working in fast-paced, deadline oriented environment, strong analytical, organization and multiple task management skills. contributing team player as well as self-directed. Positive attitude and professional commitment.
Languages
English
Full Professional
Timeline
Dealer Services Coordinator
Manheim Dallas
12.2010 - Current
Customer service Representative
Manheim North Texas Customer Service Center
07.2003 - 12.2010
Credit Collection
Manheim Dallas
10.2000 - 07.2003
Payroll Coordinator
Manheim Dallas
05.1998 - 10.2000
Accounting Clerk/Accounts Payable
Manheim Dallas
12.1996 - 05.1998
Freshman basic courses
Tyler Junior College
undefined
David W. Carter High School
Office Information System Specialist
Cedar Valley College
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