Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Angela Rucinski

Simpsonville,SC

Summary

People-oriented and safety-minded licensed cosmetologist in North Carolina. Over two years of experience managing and assisting in a salon. Attentive to client preferences and modern trends in aesthetics. Positive attitude with a consistent record of building clientele and achieving high rates of client retention.

Overview

38
38
years of professional experience
1
1
Certification

Work History

Salon Manager and Assistant

Andon & Bunke The Salon
11.2022 - Current
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Educated customers on products to maximize benefits.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.

Customer Service Agent

American Airlines
03.1999 - 01.2001
  • Provided excellent customer service to passengers checking in
  • Made changes as needed on all bookings
  • Ensured luggage was tagged and ready for the flight
  • Helped at gate with any last-minute seat changes or upgrades
  • Helped board the aircraft including helping passengers with carry-on luggage

Flight Attendant

Continental Airlines
09.1989 - 04.1997
  • Performed all duties as directed by the company policies and procedures to ensure maximum customer safety and comfort
  • Prepared the aircraft for passengers, greeted passengers, verified boarding passes and seat assignments
  • Assisted in carry-on luggage as well as prepared and served meals as well as beverages.
  • Explained and demonstrated the use of safety equipment and procedures and enforced all safety regulations as appropriate.
  • Maintained company standards and regulations for attendance, personal grooming, and appearance while in uniform

Corporate Travel Agent

Bay Area Travel
02.1988 - 09.1989
  • Communicated with other team members to solve problems and gather information
  • Created personal profiles for corporate clients including all preferences such as frequent flyer numbers, hotel membership awards, and car rental clubs.
  • Established and maintained strong relationships with the secretaries of my clients.

Hairstylist

Shear Shack
01.1986 - 11.1987
  • Professional stylist
  • Cut, colored, and styled hair

Education

University of Houston
Houston, TX
10.1991

Skills

  • Flexibility
  • Experienced former flight attendant
  • Dependable and honest
  • Customer service and communication skills
  • Quick problem solver under pressure

Certification

  • Licensed hairstylist
  • Certified Corporate Travel Agent

Timeline

Salon Manager and Assistant

Andon & Bunke The Salon
11.2022 - Current

Customer Service Agent

American Airlines
03.1999 - 01.2001

Flight Attendant

Continental Airlines
09.1989 - 04.1997

Corporate Travel Agent

Bay Area Travel
02.1988 - 09.1989

Hairstylist

Shear Shack
01.1986 - 11.1987

University of Houston
Angela Rucinski