Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Angela Rucinski

Greenville,SC

Summary

Experienced with providing top-tier in-flight service and maintaining safety standards. Utilizes effective communication and problem-solving skills to handle diverse passenger needs and situations. Track record of ensuring smooth operations and delivering positive flight experience.

Professional in hospitality with robust background in guest services, event coordination, and customer satisfaction. Strong emphasis on teamwork and meeting high standards in fast-paced environments. Adept at managing diverse needs, ensuring seamless operations, and consistently delivering exceptional experiences. Known for reliability, adaptability, and effective communication.

Overview

36
36
years of professional experience
1
1
Certification

Work History

Hospitality Specialist

Woodhouse Day Spa
08.2025 - Current
  • Managed guest relations to enhance customer satisfaction and loyalty.
  • Enhanced guest satisfaction by promptly addressing concerns and providing personalized solutions.


Customer Service Representative

American Airlines
03.1999 - 01.2001
  • Assisted customers with inquiries, providing accurate information and support to resolve issues efficiently.
  • Utilized customer relationship management software to document interactions and track service requests.
  • Collaborated with team members to streamline processes, enhancing overall customer satisfaction.
  • Adapted quickly to changes in products and services, ensuring up-to-date knowledge for effective assistance.

Flight Attendant

Continental Airlines
09.1989 - 04.1997
  • Provided exceptional in-flight customer service to ensure passenger satisfaction and comfort.
  • Delivered safety demonstrations and ensured adherence to emergency protocols during flights.
  • Assisted passengers with boarding and deplaning processes, enhancing overall efficiency.
  • Collaborated with cabin crew to maintain a positive atmosphere throughout flights.

Education

No Degree -

University of Houston
Houston, TX

Cosmetologist License - Cosmetology

Academy of Hair Technology
Greenville, SC
05-2023

Skills

  • Flight safety
  • Customer service
  • Strong work ethic
  • Hospitality service expertise

Certification

  • Cosmotology License - 2023

Timeline

Hospitality Specialist

Woodhouse Day Spa
08.2025 - Current

Customer Service Representative

American Airlines
03.1999 - 01.2001

Flight Attendant

Continental Airlines
09.1989 - 04.1997

No Degree -

University of Houston

Cosmetologist License - Cosmetology

Academy of Hair Technology

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