Experienced with business operations and team leadership. Utilizes strategic planning and decision-making to drive success and growth. Knowledge of financial management and customer service excellence.
Hardworking and passionate with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
21
21
years of professional experience
Work History
Co Owner / Operator
Self Employed Web
01.2011 - Current
This is an online business my husband and I started in 2011. We currently still run it in our down time. I have linked the website in the website section.
Improved overall efficiency by implementing cost-effective technology solutions throughout various aspects of the operation.
Built strong community ties through active participation in local events, which amplified the brand''s presence in the market and contributed to increased business referrals.
Evaluated competitor strategies in order to stay ahead in the industry by adopting innovative approaches tailored specifically towards our unique target audience.
Oversaw inventory management for optimal stock levels, minimizing waste, and reducing costs.
Maintained accurate financial records, enabling informed decision-making for future growth opportunities.
Managed daily business operations, resulting in smooth workflow and enhanced productivity.
Ensured compliance with all local, state, and federal regulations for safe business practices.
Implemented marketing initiatives to attract new customers and increase brand awareness.
Collaborated with co-owner to develop strategic plans for business expansion and increased profitability.
Developed and maintained strong relationships with vendors to ensure timely delivery of products and services.
Addressed customer complaints promptly, resulting in improved client satisfaction rates and increased loyalty.
Consulted with customers to assess needs and propose optimal solutions.
Interacted well with customers to build connections and nurture relationships.
Managed purchasing, sales, marketing and customer account operations efficiently.
Executive Housekeeper
Lindsey Management Company
01.2004 - 01.2011
Increased productivity levels by implementing time-saving strategies such as enhanced scheduling methods or task prioritization techniques.
Conducted regular inspections of guest rooms and common areas, ensuring adherence to established quality standards.
Inspected facility cleaning and maintenance to prevent mistakes and maintain quality service.
Addressed maintenance issues proactively by coordinating with the engineering department to ensure prompt resolution.
Coordinated special cleaning projects such as deep cleaning or event preparation tasks to maintain hotel''s pristine appearance at all times.
Consistently responded to cleaning emergencies on behalf of guests with speed, ease and confidentiality.
Enhanced guest satisfaction by efficiently managing housekeeping operations and maintaining high standards of cleanliness.
Disposed of trash and recyclables each day to avoid waste buildup.
Washed and put away kitchen dishes, utensils and glassware.
Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Scrubbed floors with special cleaners and equipment to achieve deep clean.
Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
Changed bed linens and collected soiled linens for cleaning.
Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
Restocked cleaning storage cabinets, carts and baskets for easy use.
Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
Handled requests for extra linens, toiletries and other supplies.
Polished fixtures to achieve professional shine and appearance.
Returned emptied garbage receptacles to proper locations.
Collected trash and moved garbage cans from kitchen areas to pick-up stations.