Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
Generic

Angela Russell

Kansas

Summary

Experienced with business operations and team leadership. Utilizes strategic planning and decision-making to drive success and growth. Knowledge of financial management and customer service excellence.

Hardworking and passionate with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

21
21
years of professional experience

Work History

Co Owner / Operator

Self Employed Web
01.2011 - Current
  • This is an online business my husband and I started in 2011. We currently still run it in our down time. I have linked the website in the website section.
  • Improved overall efficiency by implementing cost-effective technology solutions throughout various aspects of the operation.
  • Built strong community ties through active participation in local events, which amplified the brand''s presence in the market and contributed to increased business referrals.
  • Evaluated competitor strategies in order to stay ahead in the industry by adopting innovative approaches tailored specifically towards our unique target audience.
  • Oversaw inventory management for optimal stock levels, minimizing waste, and reducing costs.
  • Maintained accurate financial records, enabling informed decision-making for future growth opportunities.
  • Managed daily business operations, resulting in smooth workflow and enhanced productivity.
  • Ensured compliance with all local, state, and federal regulations for safe business practices.
  • Implemented marketing initiatives to attract new customers and increase brand awareness.
  • Collaborated with co-owner to develop strategic plans for business expansion and increased profitability.
  • Developed and maintained strong relationships with vendors to ensure timely delivery of products and services.
  • Addressed customer complaints promptly, resulting in improved client satisfaction rates and increased loyalty.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Interacted well with customers to build connections and nurture relationships.
  • Managed purchasing, sales, marketing and customer account operations efficiently.

Executive Housekeeper

Lindsey Management Company
01.2004 - 01.2011
  • Increased productivity levels by implementing time-saving strategies such as enhanced scheduling methods or task prioritization techniques.
  • Conducted regular inspections of guest rooms and common areas, ensuring adherence to established quality standards.
  • Inspected facility cleaning and maintenance to prevent mistakes and maintain quality service.
  • Addressed maintenance issues proactively by coordinating with the engineering department to ensure prompt resolution.
  • Coordinated special cleaning projects such as deep cleaning or event preparation tasks to maintain hotel''s pristine appearance at all times.
  • Consistently responded to cleaning emergencies on behalf of guests with speed, ease and confidentiality.
  • Enhanced guest satisfaction by efficiently managing housekeeping operations and maintaining high standards of cleanliness.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Changed bed linens and collected soiled linens for cleaning.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Handled requests for extra linens, toiletries and other supplies.
  • Polished fixtures to achieve professional shine and appearance.
  • Returned emptied garbage receptacles to proper locations.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.

Education

High School Diploma -

Kansas High School
Kansas, Ok
05-2000

Skills

  • Customer service
  • Attention to detail
  • Driven and determined
  • Entrepreneurial personality
  • Work Planning and Prioritization
  • Task delegation
  • Financial management
  • Sales strategics
  • Business marketing
  • Entrepreneurial leadership
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Problem-solving abilities
  • Time management
  • Multitasking
  • Reliability
  • Excellent communication
  • Effective communication
  • Adaptability and flexibility
  • Task prioritization
  • Self motivation
  • Professionalism

Languages

English
Native or Bilingual

Timeline

Co Owner / Operator

Self Employed Web
01.2011 - Current

Executive Housekeeper

Lindsey Management Company
01.2004 - 01.2011

High School Diploma -

Kansas High School